- R1 RCM (Detroit, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Stryker (Detroit, MI)
- **Associate Field Service Representative - Transport** As an Associate Field Service Representative , you will play a key role in supporting a designated ... etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships + Work… more
- McLaren Health Care (Clarkston, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a… more
- Henry Ford Health System (Wyandotte, MI)
- …of Microsoft Office products. + Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, ... general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check… more
- McLaren Health Care (Detroit, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely… more
- Henry Ford Health System (Southfield, MI)
- …cumulative job specific experience required + Experience in healthcare/insurance, oncology, and/or patient -focused customer service preferred. + Ability to ... multitask and perform in a high-paced environment required. Additional Information + Organization: Henry Ford Health St. John Hospital + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities,… more
- Henry Ford Health System (Dearborn, MI)
- …needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION AND EXPERIENCE… more
- Henry Ford Health System (Detroit, MI)
- …+ Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION AND EXPERIENCE… more
- IQVIA (Detroit, MI)
- …and influence key discussions with Staff. + Focused on providing a high level of customer support and service with a sense of urgency. + Experience developing ... and maintaining customer relationships. + Experience maintaining accurate records of all...and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at… more
- Tenet Healthcare (Detroit, MI)
- …all personnel and accounts. 13. Performs duties of professional service representative as necessary to maintain uninterrupted customer service . ... and full service outreach infrastructure which includes patient service centers, remote ambulatory laboratories, marketing...related sciences preferred. 2. One to two years of customer service experience or related field. 3.… more
- McLaren Health Care (Southfield, MI)
- …appropriately. _Required:_ * _High School Diploma or GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ ... **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls...or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve inquiries during the… more
- IQVIA (Detroit, MI)
- …and the market. + Has very limited authority/opportunity to set and negotiate product/ service terms. + Relies on manager to provide planning and manage resources. + ... Demonstrated impactful presentation skills. + Experience developing and maintaining customer relationships. + Experience with Salesforce, Veeva preferred. + Ability… more
- Molina Healthcare (Detroit, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- R1 RCM (Detroit, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Supervisor, Customer Service , **you provide** oversight of Team Lead(s) a ... level. **Here's what you'll experience working as a Supervisor, Customer Service :** + You understand maintaining KPI...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Fresenius Medical Center (Monroe, MI)
- …programs. **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your...sage and clean work environment. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the… more
- Henry Ford Health System (Wyandotte, MI)
- …issues. + Provides coaching to directors, managers, supervisors and staff on service behaviors/standards and patient satisfaction data retrieval & analysis. + ... experience-related issues to ensure that the organization meets or exceeds customer expectations as measured on the Performance Management System. Engages in… more
- Fresenius Medical Center (Dundee, MI)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Medtronic (Detroit, MI)
- …to assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives. CAS seeks collaborative candidates who are patient ... experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and… more
- Corewell Health (Dearborn, MI)
- …a timely manner Effectively communicates on an inter/intra-department level with customer service , administrative, medical staff, and peers. Demonstrates ability ... provides clinical instruction as appropriate. Always follows Corewell Health philosophy of Patient and Family Centered Care. BENEFITS: + NEW On-demand pay program… more
- Medtronic (Detroit, MI)
- …systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare directly. ... goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in...the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS… more