- Wilson Language Training (Providence, RI)
- …customer experience throughout the journey. + Act as a voice of the customer by providing insights to internal teams that influence product development, ... roadmap prioritization, and process improvements. + Serve as a creative leader and mentor within the Customer Success organizations, sharing best practices,… more
- SharkNinja (Needham, MA)
- …Analyze customer complaints and field failures to identify root causes and lead actionable engineering or customer -facing initiatives. Act as the voice of ... In this critical role, you'll leverage data and consumer insights to drive continuous improvement across product and process...Excel, PowerPoint); experience with SharePoint is a plus. Strong business acumen with an external focus - customer… more
- Quantum-Si (Providence, RI)
- …and exceeding sales targets year over year.?? + Strong desire to win business and establish long-term customer relationships.?? + Confident energetic "Hunter" ... We are seeking a highly motivated and results-driven Business Development Manager - San Diego | SW...team, your core responsibilities will be:** + Prospecting and lead generation: + Aggressively hunt, identify, and research potential… more
- Parexel (Providence, RI)
- …and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction Business Development Support - ... **Bring your Rheumatology experience and Lupus expertise to an Industry Leader , Parexel!** In anticipation of future needs, we are seeking an additional Associate /… more
- iCIMS (Providence, RI)
- …looking for an experienced and strategic Principal GRC Security Analyst to help lead our Governance, Risk, and Compliance efforts. In this role, you'll work ... iCIMS, you join the team helping global companies transform business and the world through the power of talent....+ Manage internal risk assessments. + Support Sales and Customer Success by responding to security questionnaires and speaking… more
- United Site Services (Westborough, MA)
- **About USS** United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more
- United Site Services (Westborough, MA)
- **About USS** United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project ... and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of… more
- WuXi AppTec (Natick, MA)
- …seeking a strategic Director of Marketing to drive awareness, thought leadership, and lead generation in the US market. This role requires expertise in regional ... trends, strategic content development, and performance-based marketing initiatives to support business development teams in the US. The ideal candidate will… more
- Citizens (Johnston, RI)
- Description Citizens' Consumer Deposits team is seeking a Business Insights Leader - Customer Quality with strong analytical skills, intellectual ... teams (eg, Product, Finance, Data, Customer Experience, Operations) to align insights with business priorities and influence strategic direction. + Design… more
- NTT America, Inc. (Providence, RI)
- …customer success and business growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform ... not manage a team, they serve as a thought leader within the Customer Success department, contributing...ensuring the delivery of tangible outcomes. + Conduct executive business reviews, providing insights on performance metrics… more
- Prime Therapeutics (Providence, RI)
- …partners with Prime leadership to recommend, lead , and deliver on market research, customer insights , and voice of customer projects and programs that ... insights and recommendations. The position informs strategic business decisions and drives a culture of data-driven, ...+ 7 years of relevant experience in market research, customer insights , or competitive insights … more
- Ryder System (Providence, RI)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a ... pivotal role in analyzing customer and prospect data for Ryder's Marketing ...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager… more
- The Hertz Corporation (Providence, RI)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights . + Service cross-functional peers and leaders with… more
- Citizens (Johnston, RI)
- Description The Principal Business Insights Analyst will serve as a strategic partner to leadership, providing deep analytical expertise to guide decision-making ... uncover trends, patterns, and opportunities Partner with cross-functional teams to provide insights that drive strategy and growth Influence business decisions… more
- Citizens (Johnston, RI)
- Description The Principal Business Insights Analyst will play a crucial role in growing Centralized Sales at Citizens Home Mortgage, serving as a strategic ... Sales, Finance, other Strategy and Analytics teams, etc.) to develop new lead opportunities, improve and optimize lead conversion rates, test marketing… more
- Staples (Framingham, MA)
- …services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market ... + Lead a high-performing team focused on driving data-driven insights , operational excellence, and strategic execution across our marketplace business .… more
- CVS Health (Woonsocket, RI)
- …trade-off decisions. + 3+ years of leadership experience in BI/data analytics/data science/ insights + 5+ years' experience in designing business intelligence ... and convert CVS consumers to shoppers. As a Performance Insights Senior Manager, you will function as Measurement expert...campaign measurement at scale. The candidate will play a lead role in building dashboards that measure the effectiveness… more
- CVS Health (Woonsocket, RI)
- … to develop business cases and marketing plans + Constantly source customer insights , business data, and competitive analysis to identify opportunities ... impact on the business and provide learnings for future optimizations + Lead and influence to drive work forward + Communicate ideas clearly and persuasively to… more
- UKG (Providence, RI)
- …our customers achieve measurable outcomes and long-term value. **About the Role** As a Lead Customer Success Engineer, you will serve as a trusted technical ... strategies, and scalable best practices. This role blends deep product expertise, business acumen, and customer -facing leadership to accelerate value realization… more
- CVS Health (Woonsocket, RI)
- …CVS Health. If you'd like to join us on that journey, please read on! The ** Lead Director of Merchandising, Business Acceleration** will lead a team of ... SKU/Vendor/Brand/Promotional incrementality; competitively benchmark (space, brands, assortment); generate market, customer (eg, ExtraCare, segmentation), and vendor insights … more
