- Atrius Health (Norwood, MA)
- …welfare benefit package. **Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** * Call Center Supervisor - Remote - ... building the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …consultation, assessment, and evaluation on an urgent and routine basis during regular health center hours. 3. Provide on call coverage on a rotating basis to ... enjoy helping people The Edward M. Kennedy Community Health Center is one of the largest community health centers...programs and other outside agencies, as requested by the supervisor . 9. Adhere to all department protocols regarding patient… more
- PPL Corporation (Cumberland, RI)
- …+ Investigate and respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers + Identify opportunities to use ... a focus on improving operational effectiveness and excellence. The Supervisor Complex Billing would oversee and lead a team...respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers +… more
- Datavant (Providence, RI)
- …medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology ... send to other parties for coding + Log all call transactions into the designated computer software system(s) +...shift and weekends + Ability to receive coaching from Supervisor in a constructive/positive manner + Exceptional attention to… more
- TTEC (Providence, RI)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... bring value to the table in your own unique way. \#LI- Remote **Title:** _Seasonal Healthcare Licensed Training Supervisor_ **Location:** _TX-Austin_ **Requisition… more
- Cardinal Health (Providence, RI)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CVS Health (Woonsocket, RI)
- …of experience working with sensitive information and/or HIPAA, or experience working in a Call Center environment where a high degree of accuracy and attention ... + Ability to work with a high volume of work, production-oriented, time-sensitive Call Center environment + Strong organization skills, ability to multi-task,… more
- Cardinal Health (Providence, RI)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Cardinal Health (Providence, RI)
- …* Certified Pharmacy Technician, preferred * 1+ years' experience in fast paced call center environment * Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution. * Manage workload of inbound faxes (if...receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Providence, RI)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Beth Israel Lahey Health (Needham, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more