- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Pearson (Providence, RI)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Lincoln Financial (Providence, RI)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... models, validate customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must Haves:_ + 3-5+ years… more
- CVS Health (Woonsocket, RI)
- …shopping experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver...post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... attitudes and perceptions related to various elements of interest, experience , purchase, and retention. The Manager will...Lead / participate in efforts that help across the Customer Experience Center of Excellence team as… more
- FranklinCovey (Providence, RI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Autodesk (Providence, RI)
- …Engineering discipline, Computer Science, Business or a related field + 8+ years of experience as a Technical Program Manager , Technical Product Manager ... by FY30. We collaborate cross-functionally to drive Autodesk-wide accountability for customer experience improvements, ensuring a unified approach to achieving… more
- Zoom (Providence, RI)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... experience and a proven track record servicing large spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of… more
- Arrow Electronics (Providence, RI)
- **Position:** Program Manager - Data Monetization **Job...field. MBA is a plus. + 5+ years of experience in business development, sales, or program ... Description:** The Program Manager - Data Monetization is a strategic business development...to refine future sales strategies. **What You'll Be Doing:** ** Customer Engagement & Sales** + Build and maintain strategic… more
- PSI Services (Providence, RI)
- **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually **About PSI** We are PSI Services. We power world leading ... more about what we do at: https://www.psiexams.com/ **About the Role** The Technical Program Manager **(ETS Integration)** in PSI's Project Management Office is… more
- Amazon (Westborough, MA)
- …diversity, inclusion, and engagement the foundation of our organization's culture and employee experience . Basic Qualifications - 5+ years of program or project ... ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter...data and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- Amazon (Westborough, MA)
- …leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of customer -facing work, ... functional teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer -facing work, engaging with customer … more
- Lionbridge Technologies (Providence, RI)
- AI Program Manager As an AI Program Manager , you will be a customer -facing, results-driven leader responsible for overseeing AI production and ... environment. + Innovative and creative mindset. + At least 4 years' experience in project management, program management, finance, or marketing. Agency… more
- BioLife Plasma Services (Attleboro, MA)
- …application is true to the best of my knowledge. **Job Description** ** Manager Trainee- Operations (Travel Program - Relocation Required)** Position is based ... a fast-paced career are within your reach. As a ** Manager Trainee** , you will participate in a training...members at all levels of the organization. + **Exceptional Customer Service:** Create a positive donor experience … more
- BioLife Plasma Services (Providence, RI)
- …supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll ... Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers… more
- Amazon (Westborough, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Meta (Providence, RI)
- …or a related technical discipline, or equivalent experience . 9. 7+ years experience as a technical program manager , leading complex hardware and/or ... Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a...that span across OS, Computer Vision, Machine Learning, and customer facing software to create experiences that millions of… more
- Amazon (Westborough, MA)
- …Software Development, and Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Solutions Designer looking to grow ... Robotics is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be...Basic Qualifications - 3+ years of technical product or program management experience - Experience … more