- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- CVS Health (Providence, RI)
- …excellent problem-solving, strategic thinking, communication, and project management skills. The Customer Experience Strategic Projects Senior Manager is ... Manager will work closely with the Executive Director, Customer Experience Strategy, and with various business...for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... and data sources (new custom research, ongoing brand tracking research, customer experience tracking and measurement channels, syndicated research, etc.),… more
- American Express (Providence, RI)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic… more
- Neotech (Westborough, MA)
- Summary: The Sr. Program Manager is the voice of the customer and leader of the Customer Focus Team (CFT). The PM is accountable for NEOTech's ... the customer and the achievement of NEOTech's internal financial performance of the customer . The Sr. Program Manager works directly with sales to… more
- Confluent (Providence, RI)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Lead Program Manager to oversee and guide the execution of a multiple software development program . This ... budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading ...from technical, manufacturing and administrative areas. + The Lead Program Manager (LPM) serves as the overall… more
- Olympus Corporation of the Americas (Westborough, MA)
- …about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Program Manager will be responsible for managing mid-to-large-scale, ... schedule, resource requirements, risk assessment and project investment analysis/budget. The Program Manager is responsible for both directly and indirectly… more
- PSI Services (Providence, RI)
- **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually **About PSI** We are PSI Services. We power world leading ... more about what we do at: https://www.psiexams.com/ **About the Role** The Technical Program Manager **(ETS Integration)** in PSI's Project Management Office is… more
- Amazon (Westborough, MA)
- …related field and three years of experience in the job offered or as a Program /Project Manager , or a related occupation. Must have one year of experience ... existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive...experience in the job offered or as a Program /Project Manager , or a related occupation. Must… more
- Amazon (Westborough, MA)
- …diversity, inclusion, and engagement the foundation of our organization's culture and employee experience . Basic Qualifications - 5+ years of program or project ... ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter...data and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- Amazon (Westborough, MA)
- Description Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of a cross-functional Engineering team focused ... Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and the Program Office. If...Program Office. If you are a Technical Project Manager , Technical Program Manager , or… more
- Amazon (Westborough, MA)
- …leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of customer -facing work, ... functional teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer -facing work, engaging with customer … more
- BioLife Plasma Services (Attleboro, MA)
- …application is true to the best of my knowledge. **Job Description** ** Manager Trainee- Operations (Travel Program - Relocation Required)** Position is based ... a fast-paced career are within your reach. As a ** Manager Trainee** , you will participate in a training...members at all levels of the organization. + **Exceptional Customer Service:** Create a positive donor experience … more
- BioLife Plasma Services (Providence, RI)
- …supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll ... Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers… more
- Meta (Providence, RI)
- …or a related technical discipline, or equivalent experience . 9. 7+ years experience as a technical program manager , leading complex hardware and/or ... Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a...that span across OS, Computer Vision, Machine Learning, and customer facing software to create experiences that millions of… more
- Amazon (Westborough, MA)
- …& Supply Chain, Product, & Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Engineer looking to grow your skills ... Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Westborough, MA)
- …Software Development, and Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Solutions Designer looking to grow ... Robotics is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be...Basic Qualifications - 3+ years of technical product or program management experience - Experience … more
- Amazon (Westborough, MA)
- …in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking Tech Infrastructure Program Manager , who will be part of the Global Safety & Support ... looking for an someone who possess a blend of customer -facing and technical skills, and will own retrofit programs/projects...hardware, software) - 2+ years of technical product or program management experience - 3+ years of… more