- CARMAX (Westborough, MA)
- …way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer ... greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦… more
- Nelnet (Providence, RI)
- …PCI DSS, CMMC, GDPR, FERPA, HIPAA/HITECH, GLBA, and FTC Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical ... security and compliance objectives. + Upon requests from customers, the Security Advisor may review customer -prepared documents and reports, and provide… more
- JPMorgan Chase (Cranston, RI)
- …clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity ... to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive...skills** + At least 2 years in a Financial Advisor role or equivalent financial services experience + Demonstrated… more
- Ensono (Providence, RI)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Technical AdvisorRemote - United StatesJR011818 **Position Summary** The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for… more
- M&T Bank (Worcester, MA)
- …account reviews and re-evaluation of customer needs + *Deliver a high-quality customer service experience during each customer interaction through a ... **Overview:** Serves as an advisor to provide an advice-based approach to financial...and existing investments and insurance solutions from mass affluent customer segment, primarily Retail and Business Banking. Works with… more
- Bank of America (Woonsocket, RI)
- Financial Solutions Advisor - Consumer Investments - Rhode Island Market Providence, Rhode Island;North Kingstown, Rhode Island; Woonsocket, Rhode Island; Fairhaven, ... Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds...Advisory * Account Management * Client Experience Branding * Customer and Client Focus * Oral Communications * Issue… more
- Bank of America (Needham, MA)
- Financial Solutions Advisor - Consumer Investments - Boston West Market Brookline, Massachusetts;Wellesley, Massachusetts; Newton, Massachusetts; Chestnut Hill, ... Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds...Advisory * Account Management * Client Experience Branding * Customer and Client Focus * Oral Communications * Issue… more
- Prime Therapeutics (Providence, RI)
- …drives every decision we make. **Job Posting Title** Benefit Plan Configuration Advisor Assoc- REMOTE **Job Description** This position specializes in the analysis ... operating procedures. + Partners with various teams to analyze customer specific requirements and configuration and translate those into...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Sedgwick (Providence, RI)
- …and to manage the total claim costs while providing high levels of customer service . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes ... Fortune Best Workplaces in Financial Services & Insurance Surety Claims Advisor **PRIMARY PURPOSE** **:** To analyze complex or technically difficult contract… more
- Edward M. Kennedy Community Health Center, Inc. (Framingham, MA)
- …and materials are available and operational. Education and Experience + Prior customer service or client-facing experience strongly preferred. + Strong ... to support this growth. We are currently hiring a Health Benefits Advisor based in Framingham. This position will provide education and enrollment opportunities… more
- Kohl's (Smithfield, RI)
- About the Role As Beauty Lead Advisor , you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative ... timely and consistent sales floor replenishment to drive sales and enhance the customer experience + Actively engage and complete all required training to expand… more
- Cardinal Health (Providence, RI)
- **_Job Summary_** Finance business partner for supply chain service offering. Responsibilities include month end and mid-month variance analysis and projections to ... analysis + Build cross functional businesses cases / deal models + Support customer facing conversations to educate and problem solve + Partner with accounting and… more
- Sharecare (Providence, RI)
- …by consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution + ... customer success metrics + Serve as a trusted advisor and subject matter expert to department leadership +...and make selections to fill open roles within assigned Customer Service teams + Energize and motivate… more
- PagerDuty (Providence, RI)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key… more
- Verint Systems, Inc. (Providence, RI)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...resolution plans as necessary + Act as a trusted advisor by providing insights, recommendations, and industry best practices… more
- Confluent (Providence, RI)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... This role is offered to active duty service members who are enrolled in the Skillbridge...Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Confluent (Providence, RI)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... This role is offered to active duty service members who are enrolled in the Skillbridge...Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Providence, RI)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Sodexo (Providence, RI)
- …targets and goals + integrate fully within our client's organization and be a trusted advisor with a customer service focus + create a positive work ... demonstrate professional communication skills, and a passion for a high level of customer service + valid driver's license is required **Who We Are** At Sodexo,… more
- The Goodyear Tire & Rubber Company (East Walpole, MA)
- … Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager, Norwood MA, ... sales, units, and profited budgeted objectives. + Ensure proper service estimates are delivered to the customer ....proper service estimates are delivered to the customer . + Quote tire prices accurately, including trade-ins. +… more