- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Safety Council (Worcester, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Cardinal Health (Providence, RI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Motion Recruitment Partners (Providence, RI)
- …response efforts as required **Requirements** + 3-5 years of experience in quality assurance or customer service (utility experience a plus) + Strong ... Island **Onsite** Contract **Our direct client is seeking a Quality Specialist - Customer Service ...to make their needs known in advance. **Posted by:** VMS Sourcing **Specialization:** + Quality Assurance /… more
- Vontier (Providence, RI)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- MAPFRE Insurance (Webster, MA)
- …group, Operations leaders, Customer Development, Knowledge Management, L&D, and Quality Assurance teams to assure strategic initiatives are developed and ... **Job Segment:** Call Center Manager, Call Center Supervisor, Customer Service Representative, QA, Call Center, Customer Service , Quality Apply now " more
- CVS Health (Woonsocket, RI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Providence, RI)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Woonsocket, RI)
- …of inventory management (core production, NPI/Damages, cycle counts, slotting) and quality assurance (security, investigations, root cause analysis, inventory ... This individual will also contribute to profit, expense, and customer service goal achievement as well as...teams to optimize inventory levels and ensure timely replenishment ** Quality Assurance ** (20%) + Establish and enforce… more
- CVS Health (Webster, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Shrewsbury, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Robert Half Office Team (Cumberland, RI)
- …executives, and other officials. * Implement procedural best practices through structured quality assurance within the team, ensuring compliance with policies ... * Promote and implement procedural best practices through structured quality assurance within the team to ensure...with policies and regulatory requirement Requirements * Proficiency in Customer Service skills is required. * Exceptional… more
- Staples (Framingham, MA)
- …root cause analysis. + Collaborating with our Operations, Global Sourcing, Supply Chain, and Customer Service teams to resolve internal and external customer ... centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions...Basic Qualifications: + 3+ years of experience in Product quality assurance , product safety, quality … more
- IGT (Providence, RI)
- …standards, regulatory requirements, and customer expectations. This role involves leading quality engineering, quality assurance and quality control ... root cause analysis and corrective/preventive action initiatives to resolve quality issues while collaborating with Field Service ,...+ Knowledge and expertise to manage and develop the quality assurance and quality control… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products ... offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products… more
- Boston Mutual Life Insurance (Canton, MA)
- …approve complex policy documents and amendments. + Coordinate with underwriting, sales, and customer service teams to resolve any discrepancies or issues related ... to policy administration. **Compliance and Quality Assurance :** + Develop and implement ...administration, providing timely and effective resolution. + Collaborate with customer service teams to address customer… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Textron (Coventry, RI)
- …procedure documentation, detail oriented and organized, strong communication skills, customer service experience, interpersonal skills, excellent verbal and ... role\.Knowledge of AS9100 Standards and their application in maintaining quality assurance \.Proficiency in MS office productsASQ Certification… more
- PPL Corporation (Cumberland, RI)
- …position will assist in establishing, implementing and monitoring the department's quality assurance / quality control program and departmental performance ... the company needs to restore power or respond to other issues affecting customer service . + The company reserves the right to determine if this position will… more