- Vontier (Providence, RI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Providence, RI)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Providence, RI)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Walpole, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Curia (Hopkinton, MA)
- …improvements initiatives. Recommend and implement methods and techniques to increase the quality of products and/or service + Oversee biologics analysis to ... SUPERVISOR, QUALITY CONTROL ANALYTICAL in Hopkinton, MA Build your...programs and compliance to the applicable compendial, regulatory and customer requirements. The Supervisor also ensures compliance of the… more
- EMCOR Group (Norwood, MA)
- …all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight of the ... **Description** **Job Title: Service Manager** **Classification: Exempt** **Manager: VP Service ** **Date: January 2025** About Us Gaston Electrical is a wholly… more
- VCA Animal Hospitals (Uxbridge, MA)
- …the ability to multi-task and can demonstrate the importance and understanding of high quality customer service . We offer competitive compensation and great ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- VCA Animal Hospitals (Stoughton, MA)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . Skills and Qualifications * Excellent knowledge ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Savers | Value Village (Worcester, MA)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Sodexo (Providence, RI)
- …performance. **What You'll Do** + Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account ... and constructive feedback to employees in order to reward, coach , correct and motivate in order drive a high-level...compliance, recipes, and HACCP standards + Experience delivering high quality food service + Ability to create… more
- Needham Bank (Wellesley, MA)
- … service to sales culture by ensuring branches deliver consistent, high quality customer experiences + Promote community involvement and local business ... Retail, responsible for leading and managing the performance and customer experience of the branch network. This role ensures...hiring recommendations to SVP Retail + Train, develop and coach Branch Managers to optimize service delivery,… more
- TD Bank (Auburn, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Monro Muffler/Brake (Woonsocket, RI)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Monro Muffler/Brake (Swansea, MA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- TD Bank (Worcester, MA)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- GE Aerospace (Providence, RI)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Banfield Pet Hospital (Medfield, MA)
- …of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service , associate engagement and maximum ... champions of the Banfield brand to provide consistent high quality care and exceptional service to the...of Staff (if applicable) to interview, select, train, develop, coach , mentor and, if necessary, discipline and terminate paraprofessional… more
- Santander US (Taunton, MA)
- …* Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . * Manage escalated customer problems and ... You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are...* Excellent leadership and team management skills. * Excellent customer service skills and a passion for… more
- Pearson (Providence, RI)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Providence, RI)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more