- CVS Health (Smithfield, RI)
- …compassionate. And we do it all with heart, each and every day. **Position Summary** As an IT Customer Service Analyst on our team, we are looking for ... service requests, and problem management). You will ensure customer business needs are met while adhering to corporate...travel. **Required Qualifications** * 2+ years of experience in IT customer support role. * 2+ years… more
- Allegion (Canton, MA)
- …domestic and international customers, thereby enhancing customer satisfaction and service consistency worldwide. The Analyst is responsible for managing ... viable solutions to customer problems. + **Technical Proficiency:** Familiarity with customer service software (like Zendesk), CRM tools, and social media… more
- CVS Health (Woonsocket, RI)
- …Dimensions, Changeman (for code migration) + Careful attention to detail + Customer Service focus **Education** Bachelors degree or equivalent experience ... rotations. **Required Qualifications** + 2+ years experience in an IT role (eg Operations, Production Support, Systems Administration, Infrastructure Support)… more
- GovCIO (Providence, RI)
- …They have the business knowledge and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, ... GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will...of the end users within an organization. + Documents product/ service requirements and develops test procedures to ensure user… more
- Kelly Services (Raynham, MA)
- …including Commercial Operations, Field Sales Organization, Finance, Distribution, Legal/Compliance, and Customer Service to resolve inventory issues. + Comply ... **Inventory Analyst ** Kelly Services is currently seeking an **...Consultant feedback regarding scheduling/credentialing requirements for the hospitals they service + Inventory reconciliation - identify items missed in… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP ... As a Help Desk Analyst within the Defense Army Account's ITSM team,...area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all… more
- Danaher Corporation (Putnam, CT)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. Analyst , Client Technologies is responsible for delivering a… more
- Pearson (Providence, RI)
- …interpersonal, and leadership abilities. + Strong client management skills. + Customer service experience preferred. + Proficiency with Microsoft Office. ... The **Senior Operations Management Analyst ** is a critical member of a cross-functional...(70%) governing all interactions, building strong relationships, driving positive customer perception, and implementing improvements with a focus on… more
- Prime Therapeutics (Providence, RI)
- …every decision we make. **Job Posting Title** Specialty Network Operations Senior Business Analyst - Remote **Job Description** The Senior Business Analyst Sr ... working closely with internal and external stakeholders to ensure superior customer and client experience. Specific focus on the specialty network operations… more
- Sensata Technologies, Inc. (Attleboro, MA)
- The Business Analyst - ServiceNow candidate will work closely with business stakeholders to understand current business processes and identify opportunities for ... agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. + Assists in the… more
- Cognizant (Providence, RI)
- …achieving a desired result. Deep functional expertise in D365 CE modules, including Customer Service , Field Service . Understanding of How D365 integrates ... now or at any time in the future **Job Title:** **Sr. D365 Business Analyst ** **Roles & Responsibilities:** + Lead the analysis, design, and optimization of CRM… more
- Noblis (Providence, RI)
- …located in Pascagoula, Norfolk, or Bath.** Noblis MSD has an opening for a IT Manager / NTCSS Database Administrator / NTCSS Computer analyst to support ... VA, and San Diego, CA. Responsibilities include: + Manage IT and NTCSS support staff at each site. +...and NTCSS customers on assigned projects, leveraging knowledge of customer operations and business. As an employee, you: Are… more
- Saint-Gobain (Northboro, MA)
- …Experience with Microsoft Windows operating systems, Windows 10 and above required. + Customer service focused, strong communication skills and ability to work ... The Research Infrastructure Support Technician is responsible for working with the IT Manager to maintain and support the infrastructure of our R&D laboratory… more
- Ensono (Providence, RI)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... Ensono is one of the highest-rated providers in the managed services eco-system, per analyst firms such as ISG and Gartner We can **_Do Great Things_** because we… more
- GovCIO (Providence, RI)
- …coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) with client IT and business process leads + Go-Live preparation and cut-over support + ... Experience** + 8-10 years working environment as an Oracle Applications Consultant/System Analyst + Expert level knowledge of Oracle ERP Application functionality +… more
- Amazon (Westborough, MA)
- …projects, operations projects and reconfigurations are managed successfully with excellent customer service . * Responsible for overseeing office services and ... a true partner to local business leaders, Finance, HR, IT , and other functional areas, as well as business...facilities management, building systems and maintenance, vendor management and customer service ; - Understanding of and ability… more
- MAPFRE Insurance (Webster, MA)
- …Worcester **Job Segment:** Call Center Manager, Call Center Supervisor, Call Center, Recruiting, Claims, Customer Service , Human Resources, Insurance Apply now " ... arising from various functional areas simultaneously. ▪ Develop and supervise analyst -level employees and/or subordinate managers. ▪ Ensure accuracy of data and… more
- Cognizant (Providence, RI)
- …or at any time in the future. **Job Summary:** The Business Analyst (BA) is primarily responsible for researching, analyzing, defining, designing, configuring, ... and experience in the following areas: * Mid-Level BA: Proven experience within IT delivery projects and/or cloud-based implementations in a BA role. * Senior-Level… more