- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Providence, RI)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Coinbase (Providence, RI)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Staples (Framingham, MA)
- …and high-performing online interactions across desktop, mobile, and app. Using customer insights , experimentation, behavioral data, and deep eCommerce expertise, ... ** Manager , Digital Experience (Print Services)** The Digital Experience...digital initiatives with business goals. + Act as the voice of the customer by driving decisions… more
- Oracle (Providence, RI)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- CVS Health (Wellesley, MA)
- …execute strategies that bring small moments of joy to consumers, leveraging customer insights , business data, and cross-functional collaboration. Success in this ... heart, each and every day. **Position Summary** The Senior Manager , Front Store Marketing Strategy - Seasonal, is responsible...the unique dynamics of the seasonal business. + Source customer insights , business data, and competitive analysis… more
- Cole-Parmer (Franklin, MA)
- …reduction initiatives. + Execute competitive assessments and voice of customer /market research to gain market insights for competitive, differentiated ... customer expectations. This role will leverage market and customer insights into enhancing and developing new...partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will… more
- Oracle (Providence, RI)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Coinbase (Providence, RI)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Cisco (Providence, RI)
- …Meet the Team Cisco Security & Infrastructure seeks a Product Marketing Manager with deep technical expertise, marketing insights and phenomenal storytelling ... your customers' struggles. You will work closely with sales, campaigns, and customer success teams to ensure your product positioning resonates with target… more
- Oracle (Providence, RI)
- …products by identifying high-impact automation opportunities within EHR workflows. + ** Customer Insights & Market Analysis:** Conduct comprehensive customer ... (CAA) empowers healthcare providers by integrating generative AI and advanced voice capabilities to minimize manual documentation and administrative tasks. Our… more
- Cisco (Providence, RI)
- …and SOC operations. . Conduct Market Research: Regularly analyze market trends, customer feedback, and competitor activities. Provide strategic insights to ... join our dynamic team. We're looking for a passionate storyteller with deep insights into the rapidly evolving Artificial Intelligence (AI) security market. As a… more
- Coinbase (Providence, RI)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Cengage Group (Providence, RI)
- **Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to.... **What You'll Do Here** As an Associate Portfolio Manager (APM) on the Key Markets Team, you will… more
- Coinbase (Providence, RI)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Oracle (Providence, RI)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Norstella (Providence, RI)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Nov 20, 2025 Employment Type: Full Time Job ID: R-1543 **Description** **About ... end users, etc.) across multiple brands and Market Access functions ( Insights & Analytics, Payer Marketing, Field Teams, Contracting/Rebating, etc.). CSMs are… more
- American Express Global Business Travel (Providence, RI)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Global Client General Manager is focused on ... creating strategic initiatives and retention of the account. The Global Client Manager 's role is to identify innovative solutions, to have a strong understanding… more
- SMX (Warwick, RI)
- …and provide client feedback to internal product and engineering teams, acting as a voice for the customer to help shape product development * Enter, maintain ... Technical Account Manager (4696)at SMX(View all jobs) (https://www.smxtech.com/careers/) Warwick, RI...or MA) and will be remote with frequent on-site customer visits. Critical Attributes * Proven leadership in driving… more
- Baylor Scott & White Health (Providence, RI)
- …costs and feasibility, and align product development with BSWH objectives. Collaborate with customer relationship counterparts to bring in the voice of the ... at the forefront of BSWH's innovation agenda on the Customer Solutions team and will be responsible for supporting...that span digital and traditional in-person channels. The Product Manager will drive the product strategy, helping to define… more