- SHI (Providence, RI)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Providence, RI)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Providence, RI)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trustmark (Providence, RI)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Lumen (Providence, RI)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- J&J Family of Companies (Providence, RI)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- Lumen (Providence, RI)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Providence, RI)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- ThermoFisher Scientific (Franklin, MA)
- …sure our food is safe, and helping find cures for cancer. **Position Summary:** The Sr . Manager R&D Material Scientist The R&D manager will be responsible ... and collaboration of SUD R&D with internal and external collaborators. The manager will manage global organization and drive toward large initiatives consistent with… more
- ThermoFisher Scientific (Franklin, MA)
- …Massachusetts supporting the Chemical Analysis Division. **Discover Impactful Work:** As the Sr . Manager , Engineering, take charge of driving manufacturing and ... operates at peak efficiency while reducing waste, improving performance, and increasing customer satisfaction. + Dive into the investigation of any deviations or… more
- CVS Health (Woonsocket, RI)
- …a CVS Health company, is hiring for the following role in Woonsocket, RI: Sr . Manager , Project Program Management to Responsible for project management to ensure ... and manage change process and ensure compliance; analyze NPS customer satisfaction software data to advise and show findings...show findings of the member preference application to ensure success of the web presentment project; work with business… more
- Wolters Kluwer (Providence, RI)
- …a Cover Letter together with your resume in a single document **Basic Function** Sr . Project & Program Manager - Editorial System will manage editorial system ... tools as an editor or other content team member + Demonstrated success in managing multiple projects simultaneously + Experience managing projects in Agile… more
- Citizens (Westwood, MA)
- Description Citizens Financial Group, Inc. (CFG) seeks a Finance Sr . Manager for its Westwood, MA location. Duties: Responsible for managing financial processes, ... Product road mapping, including sizing opportunities, estimating project impact, measuring success of high impact initiatives, and creating attribution models using… more
- Ford Motor Company (Providence, RI)
- ** Senior Product Manager , Early Access Program** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build ... Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across...every hire. **What you'll do ** The Product Line Manager for the Ford Early Access Program, Ford's beta… more
- United Site Services (Westborough, MA)
- …over 130+ locations in 27 states - and growing! **Primary Purpose** Regional Services Senior Manager , Solutions Groups is an essential leadership role to ensure ... USS Solutions Groups provide a customized world-class customer experience for our top A++ ranked customers.... experience for our top A++ ranked customers. The Senior Manager is responsible for leading the… more
- Boehringer Ingelheim (Providence, RI)
- …account management skills with a history of engaging with and leading engagement with complex customer types. For Sr . OSC: 7 or more years of successful US ... offering visibility and opportunity to directly contribute to the companies' success . We realize that our strength and competitive advantage lie with… more
- Citizens (Johnston, RI)
- …make an impact. As the FCRA Tradeline Testing & Remediation Consumer Operations Execution Senior Manager , you will be responsible for the management of projects ... Later, or Auto Loans. You will report to the Senior Vice of President of Enterprise FCRA and will...working knowledge of Fiserv, ALS, TSYS, MSP, and Debt Manager servicing platforms + Thorough understanding of all federal… more
- Marriott (Providence, RI)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager Productivity Products is responsible for the conception, ... and develop innovative and modern technical solutions with a customer -focused mindset. This role will help define product strategies...support teams. **Preferred** : * 2+ years at a Manager level or above at a Fortune 500 company… more
- Edwards Lifesciences (Providence, RI)
- …and solutions to enforce secure policy/standards conformance. This position reports to the Sr . Manager of Security GRC. The scope of this position is ... enabling our diverse teams to optimize both efficiency and success . As part of our IT team, your expertise...and enhancing technological solutions. Edwards Lifesciences is hiring a Sr . Architect for our growing Cyber Security GRC team.… more
- Marriott (Providence, RI)
- …International. Reporting to the VP of User Experience & Design, the UX Sr . Director plays a critical role in driving industry-leading digital experiences across the ... and engineering colleagues to meet global needs across all customer segments, including business, leisure, member, non-member customer...an integral part of the UX leadership team, the Sr . Director: - Manages a growing team of direct… more