- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Tufts Medicine (Boston, MA)
- …typically acquired through advanced education. A specialist level role that is a recognized subject matter expert in job area typically obtained through ... Summary** The newly created Bonham Lab at Tufts Medical Center in downtown Boston is seeking a highly motivated...experience. A specialist level role that is a recognized subject matter expert in job… more
- Veterans Affairs, Veterans Health Administration (West Roxbury, MA)
- …of activities and updates to the pharmacy team. When assigned, acts as the subject matter expert and/or administrator for various systems, services, programs ... clinical work and assignments, as assigned by the pharmacy supervisor . Responsibilities Inherits all position requirements, competencies, functions, duties, and… more
- Beth Israel Lahey Health (Westwood, MA)
- …and business operations. **Job Description:** **Essential Responsibilities:** 1. Serves as a subject matter expert for physicians, administrators, clinical ... timely and accurate manner; escalates complaints accordingly; maintains frequent phone contact with patient, provider and pharmacy staff; and clarifies prescription… more
- Cayuse Holdings (Providence, RI)
- …training through shadowing opportunities and explanation of work processes. + Act as a subject matter expert for supported products and processes. + Acts ... or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +...equivalent work experience in a related field. + Previous supervisor experience in a call center environment… more
- Veterans Affairs, Veterans Health Administration (Worcester, MA)
- …in Worcester, Central Western Massachusetts. The Primary responsibilities include serving as a subject matter expert in nutrition and diabetes and overseeing ... advanced and expanded scope of practice. Advanced Level Practice Dietitians are the subject matter experts in advanced clinical nutrition and uses knowledge,… more