- Rocket Software (Providence, RI)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... strategic partner to the Vice President, Customer Solutions Engineering in shaping the transformation of Rocket's...helping to lead and execute key initiatives. The Senior Director will assist in developing near and long-term organizational… more
- Olympus Corporation of the Americas (Westborough, MA)
- …as part of the team. + Participates in the implementation of Global Customer Quality initiatives and programs throughout the Global organization, as required. ... Hot Topic communications. + o Works together with the Customer Quality organization to identify, access, and analyze data...coverage effective on start date + 24/7 Employee Assistance Program + Free virtual live and on-demand wellness classes… more
- Harvard University (Cambridge, MA)
- …Position Description:Duties and Responsibilities (Continued) + In collaboration with the Director , implements and continually refines programs for training new ... on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing… more
- PPL Corporation (Providence, RI)
- …communities today. Overview PPL's Customer & Data Analytics Office is seeking a Director of Digital Customer Experience - Product to be an integral part of ... the One PPL Digital Transformation. The Director is a key role within PPL and is...and develop a high-performing team of professionals skilled in customer transformation programs and technology integration. 7.… more
- State of Massachusetts (Boston, MA)
- …to the Executive Director as necessary. In addition, the Assistant Executive Director also oversees the customer service interactions of the Unit staff and ... licenses; and licenses for various other regulated activities and programs . The mission of the Unit is to timely...process the renewal of qualified licensees. The Assistant Executive Director assists the Executive Director in the… more
- Dynatrace (Waltham, MA)
- …and ensure flawless digital experiences. **Job Description** Dynatrace is seeking a Director of Customer Education, who will be responsible for designing, ... necessary to maximize their success with our product. The Director of Customer Education will lead a...Customer Education will lead a team of enablement program managers, advisors and instructional designers to provide engaging… more
- Verint Systems, Inc. (Providence, RI)
- …clients within an assigned geographic territory/segment. The over-arching goal of the Director is to drive profitable growth, maintain customer relationships and ... territory/segment. As the leader of an assigned team of Project/ Program Managers, the Director will have responsibility...contributors, as well as with executive levels of our customer organizations. The Director needs to work… more
- Trellix (Providence, RI)
- …operational excellence and CS delivery efficiency. Reporting to the Director of Customer Success Programs , the Technical Program Manager will manage all ... **_Job Title:_** Customer Success Technical Program Manager **About...B2B SaaS environment is essential. * Experience gained within Customer Success large transformation programs , including foundational… more
- Compass Group, North America (Peterborough, NH)
- …seeking a better way to conduct business. Key Responsibilities: The Associate Director assists to ensure client, customer satisfaction and efficient cost ... Unidine Position Title: Assistant Director of Dining Services - Peterborough, NH Salary:...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs +… more
- CVS Health (Woonsocket, RI)
- … champion for CVS Health's 9000+ retail stores. You will report to the Lead Director of Customer Experience, Enterprise Insights. The role supports Customer ... CX study programs in Retail, specifically: 1. Identifying and elevating customer feedback to drive actionable results through analysis of survey data and text… more
- CVS Health (Woonsocket, RI)
- …Insights. Sr. Manager of Customer Insights and Analytics will report to the Director of Customer Insights and Analytics and primarily focus on behavior of ... mental, social/emotional well-being. We are looking for passionate, innovative, customer -centric thinkers who are comfortable using data, technology, critical… more
- Brown University (Providence, RI)
- …and developing onboarding programs for new staff on point of sale, customer service, and other basic store functions and systems. + Identify and assess training ... and concerns to the Associate Director and Director . Major Responsibility: The Customer Service Manager is responsible for time keeping and submitting… more
- Franklin Pierce University (Rindge, NH)
- …Enrollment Operations and Vice President to assure the smooth operation of visitation programs . As an Associate Director , this position will participate in the ... team. Reporting to the Vice President for Enrollment, and with a focus on customer service, the Associate Director will provide direction and support for large… more
- AbbVie (Waltham, MA)
- …established policies and practice standards, including regulatory guidelines to meet customer needs. Qualifications Medical Director Qualifications: + Doctor of ... oncology pipeline. AbbVie is seeking an exceptional Ocular Medical Director / Scientific Director , Medical Affairs (ELAHERE) in...job is eligible to participate in our short-term incentive programs . + This job is eligible to participate… more
- Envista Holdings Corporation (Providence, RI)
- …to achieve the company objectives of sales growth, profitability, product utilization, and customer loyalty. The Sr. Director of Marketing will lead the end ... **Job Description:** **JOB SUMMARY** : The **Ormco** **Sr. Director of Marketing** will be responsible for developing and executing a clearly defined marketing… more
- Santander US (Boston, MA)
- …as a company: our global brand, our proprietary technology, and our passionate existing customer base. As the Director of Product Marketing, you will play an ... Director , Product Marketing Boston, United States of America...services. + Deeply understand our consumer total addressable market, customer needs and target audiences for each product +… more
- Takeda Pharmaceuticals (Providence, RI)
- …President of Sales and National Head of IHS Sales, the Integrated Health System Director (IHSD) manages all aspects of customer engagement including pre and ... Team members (KAM team and other Directors) and the customer to ensure Company and Customer goals...peer programing and other branded and non- branded support programs . + Hire, coordinate, lead, manage, and develop the… more
- Wolters Kluwer (Boston, MA)
- …products & services and for internal business capabilities needed to deliver the customer experience. As the ** Director of Product Management,** you will be ... track progress. + Define product offerings, including scope of products and customer -facing SLAs. + Understand financial and operational performance of products; set… more
- Cengage Group (Boston, MA)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . ** Director , Technical Product Owner Marketing** The Customer ... bring their authentic selves to work. We achieve these priorities through inclusive programs , benefits, and initiatives that are integrated into the fabric of how we… more
- University of Massachusetts Amherst (Amherst, MA)
- …continue through the Financial Aid process). + Assists the Senior Assistant Director of Enrollment Management Customer Relations with training, scheduling, ... Clerk IV ( Customer Service Outreach Coordinator - Hybrid Opportunity) Apply...Reviews outreach data sets and assists the Senior Assistant Director with compiling reports and recommendations based on outreach… more