- Hilton (Boston, MA)
- A Guest Services Agent is responsible... Services , Operations, and Front Office_ **Title:** _Guest Service Agent \- Full Time \- DoubleTree by ... hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will...financial profitability\. **What will I be doing?** As a Guest Services Agent , you would… more
- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role, as a Guest Services Agent , you are responsible for greeting, registering guests, providing outstanding guest services ... nights weekends and holidays. + Holds an understanding of hotel products and guest services . (ie lifestyle full service resort etc.) RESPONSIBILITIES:… more
- Compass Group, North America (Ashland, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Warren Conference Center and Inn - 529 Chestnut ... Rate: $20.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy!...+ Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.… more
- Aimbridge Hospitality (Cambridge, MA)
- …required by management. + Monitor daily sales activity and alert Reservations Manager and/or Guest Services Manager of sold out nights group ceiling status and ... and training. PropertyCharles Hotel Posted Date2 weeks ago(5/15/2024 1:40 PM) ID2024-327688 LocationUS-MA-Cambridge CategoryFront Office/ Guest Services TypeRegular… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- Omni Hotels (Providence, RI)
- …and courteously. + Direct phone calls and messages to appropriate personnel or guest . + Assist all guests and employees. + Initiating Omni prompt responses help ... in room dining orders with accuracy. + Logging all guest 's request regarding engineering in Synergy. + Communicate effectively...when alarms sound. Qualifications + Must have excellent customer service and communication skills + Must be able to… more
- Omni Hotels (Boston, MA)
- …closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities * Process guest check-ins and check-outs ... of Service and Standard Operating Procedures* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each… more
- Omni Hotels (Boston, MA)
- …with the inter-relationship between the different departments (to include PBX, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and ... + Maintain a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front office experience +… more
- Omni Hotels (Providence, RI)
- …Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay. ... offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible...them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues… more
- IHG (Boston, MA)
- …with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services . + May assist with other duties as needed. ... Do you see yourself as a Purchasing Agent ? What's your passion? Whether you're into sky...style and breathtaking waterfront or downtown city views, a full- service spa and fitness club, 32,000 square feet of… more
- Sage Hospitality Group (Boston, MA)
- …We take cures from each guest to define how we can be distinctly 'of service ' to them - it's a guest changing philosophy that doesn't live in a manual, ... in all we do. It empowers our associates to provide incomparable, authentic service . With the stylish and incredible rooms and suites, and incomparable Fenway Park… more
- Aimbridge Hospitality (Boston, MA)
- …include evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability ... Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the … more
- HEI Hotels and Resorts (Waltham, MA)
- …Date2 months ago(3/25/2024 2:04 PM) Requisition ID2024-47033 CategoryFront Desk / Guest Services Position TypeRegular Full-Time FLSA StatusNon-Exempt Location ... and business travelers an approachable, upscale experience with best-in-class customer service , that anticipates travelers' needs and delivers what matters most to… more
- Marriott (Boston, MA)
- **Job Number** 24088404 **Job Category** Rooms & Guest Services Operations **Location** Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Marriott (Boston, MA)
- **Job Number** 24088208 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Boston Waterfront Hotel, 606 Congress Street, Boston, ... you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic...your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in.… more
- Marriott Vacations Worldwide (Boston, MA)
- …home, while experiencing our dedication to the well-being of our associates. As a Guest Service Associate, you will be interacting directly with Owners and ... shift **Pay:** $26.25/hour **JOB SUMMARY** Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold… more
- The Colonnade Hotel (Boston, MA)
- …will be: Greet customers immediately with a friendly and sincere welcome. Guest registration process and communication of hotel services and promotions. ... of Back Bay where your passion and dedication to service will be rewarded and recognized. When you join...everything you do has a direct impact on your guest 's experience! Qualifications* A true desire to satisfy the… more
- Live Nation (Boston, MA)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
- Aimbridge Hospitality (Worcester, MA)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... and training. PropertyCourtyard Worcester Posted Date1 week ago(5/16/2024 7:55 AM) ID2024-327756 LocationUS-MA-Worcester CategoryFront Office/ Guest Services TypeRegular… more
- Aimbridge Hospitality (Worcester, MA)
- …training. PropertyCourtyard Worcester Posted Date2 weeks ago(5/15/2024 12:49 PM) ID2024-327663 LocationUS-MA-Worcester CategoryFront Office/ Guest Services ... Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she… more