- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Prime Therapeutics (Cheyenne, WY)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Mass Markets (WY)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Cardinal Health (Cheyenne, WY)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Cheyenne, WY)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Coca-Cola Bottling Company High Country (Rock Springs, WY)
- …ways to ensure superior customer service and to maintain CCBCHC quality assurance standards at every account. + Assist sales personnel in developing ... to recognize results and identify gaps that will address customer service and sales opportunities. + Grow...regular attendance and availability to staff and management. + Quality Management - Demonstrate commitment to improve and promote… more
- TTEC (Cheyenne, WY)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Cheyenne, WY)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Cheyenne, WY)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- CVS Health (Cheyenne, WY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Keurig Dr Pepper (Cheyenne, WY)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Highmark Health (Cheyenne, WY)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Prime Therapeutics (Cheyenne, WY)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cardinal Health (Cheyenne, WY)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Cornerstone onDemand (Cheyenne, WY)
- …major Releases annually) + Collaborate cross-functionally with Product, Engineering, and Software Quality Assurance teams to develop, support, and maintain a ... addressing blockers, and delivering timely guidance + Collaborate closely with Software Quality Assurance , Engineering and Product teams to resolve issues and… more
- Veterans Affairs, Veterans Health Administration (Sheridan, WY)
- …of policies and procedures of clinical laboratory testing. (b)Knowledge of laboratory quality control and quality assurance principles. (c)Knowledge of ... and theories that support sound, independent work.(b)Knowledge of laboratory quality control and quality assurance ...other members of the health care team, external relations, customer service , and patient education. Reference: For… more
- Cardinal Health (Cheyenne, WY)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Datavant (Cheyenne, WY)
- …client accounts and team members, focusing on resource scheduling, productivity, quality assurance , employee management, and client relations. **You Will:** ... support structures for successful coder engagement and outcomes. + Supervise quality assurance and performance improvement efforts, providing formal development… more
- Pearson (Cheyenne, WY)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Coca-Cola Bottling Company High Country (Casper, WY)
- …through developing and maintaining strong customer relationships and ensuring superior customer service . The position is also responsible for sale and ... designated routes in a continuous effort to provide superior customer service and maximize sales & volume...accounts. + Perform required vehicle checks. + Maintain CCBCHC quality assurance standards at every account. +… more