- SHI (Phoenix, AZ)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Phoenix, AZ)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Phoenix, AZ)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- PagerDuty (Phoenix, AZ)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Trustmark (Phoenix, AZ)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Insight Global (Phoenix, AZ)
- Job Description Insight Global is looking for a Customer Success Manager to join a growing company in Phoenix, Arizona. This individual will play a pivotal ... Bachelors Degree 2-3 Years of experience as an Account Executive or Customer Success Manager Strong Communication & Detail Orientation High level of… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Phoenix, AZ)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Cengage Group (Phoenix, AZ)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- PagerDuty (Phoenix, AZ)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Phoenix, AZ)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Phoenix, AZ)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Phoenix, AZ)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Phoenix, AZ)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Ford Motor Company (Phoenix, AZ)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Aaron's Inc (Phoenix, AZ)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... Aaron's Customer Account Managers drive the success ...company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence… more
- American Express (Phoenix, AZ)
- …on a multi-year journey to continue our focus on Enterprise Data Management (EDM). ** Manager /Sr Manager Program Management** - Customer domain data office ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Amazon (Phoenix, AZ)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner for fulfillment ... an owner and where every day is Day One. Success in Role: You know your business and identify...business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to… more
- WM (Phoenix, AZ)
- …levels are correct, review contamination charges etc. + Conduct OBC to account manager customer transition meeting to handle future needs and concerns **III. ... to be considered for this position.** **I. Job Summary** The Account Success Representative is responsible for developing strong customer relationships that… more