- ManpowerGroup (New York, NY)
- **Job Title: Customer Experience Experimentation Researcher ** **Location: 100% Remote / EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE ... SUMMARY** The Customer Experience (CX) Experimentation Researcher will...are achieved - and possess a strong passion for customer experience research and its… more
- Amazon (New York, NY)
- …strategies across channels to maximize long term profit for Amazon while ensuring a great customer experience . We are open to hiring candidates to work out of ... will be tasked with leading scientific innovations in measurement, experimentation , and optimization that enable us to deliver relevant...or Master's degree and 5+ years of quantitative field research experience - Experience with… more
- NBC Universal (New York, NY)
- …user research and performance data to create strategic, iterative experimentation plans + Present vision, strategy, work product, insights, and KPIs to ... a strategic roadmap across a global portfolio of products. + Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans +… more
- MetLife (New York, NY)
- …marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person responsible for ... agile environment. * A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search engines, email campaigns, … more
- New York Post (New York, NY)
- Head of Customer Experience (UX) The New York Post delivers the best in News, Sports, Entertainment and Pop Culture with wit, irreverence and authority. The Post ... The New York Post is seeking a motivated and versatile **Head of Customer Experience ** to join our fast-paced, deadline driven team environment. Reporting… more
- Intuit (New York, NY)
- …+ Minimum of 3 years experience in an analytics-focused role. Prior work experience within a SaaS company and customer support or success enablement function ... and lead Functional + Deep understanding of customer support, customer success enablement (Zendesk reporting, experimentation , next best action modeling),… more
- Intuit (New York, NY)
- …and Operations roles, with proven experience delivering growth and productivity Experience with customer facing teams preferred (Sales, Customer Success, ... ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top...will establish top priorities for our sales team, design experimentation plans to test hypotheses, partner with Analytics to… more
- NBC Universal (New York, NY)
- …and experimentation -metrics, analytics, A/B testing, user testing, and market research . + Experience working in an agile software development environment. ... growth and consistently offer the very best in consumer experience . But most of all, we're backed by a...learn, and increment. + Balance inputs from business, design, research , technology, and external teams. Create a network of… more
- Pfizer (New York, NY)
- …This is an exciting opportunity to join the Pfizer Digital Client Partners, Customer Experience , and Business Analysts team and contribute to our vision ... implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and… more
- Wolters Kluwer (New York, NY)
- …the product & service offering through: + Maintaining a deep understanding of customer needs and pain points through research methods such as Contextual ... management and/or business leadership demonstrating top and bottom-line growth informed by deep customer insight. + Ideally most of that experience in a… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... in this role?** This Senior Associate will define product features, shape the customer experience , articulate, and deliver requirements, lead customer … more
- Warner Bros. Discovery (New York, NY)
- …leads to deeper engagement, and deeper engagement fuels further discovery. This experience loop is woven throughout the entire customer journey, encompassing ... team is a horizontal practice area within the larger Experience Design (XD) team for Max. Our mission is...Your deliverables will include UX and UI concepts for research and experimentation , innovative ideas communicated through… more
- MetLife (New York, NY)
- …* Partners with analytics and measurement to help translate data and research into engagement opportunities and experimentation plans for optimization. * ... key person responsible for orchestrating and optimizing cross-channel journeys to drive customer actions. They bridge customer insights, audience needs, channel… more
- MetLife (New York, NY)
- …* Partners with analytics and measurement to help translate data and research into engagement opportunities and experimentation plans for optimization. * ... responsible for orchestrating and optimizing cross-channel journeys to drive customer actions. They bridge customer insights, audience...execution. Key Skills * 5 to 7 years of experience building B2B2C and B2C user engagement campaigns that… more
- Amazon (New York, NY)
- …go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience with customer segmentation, profiling, and targeting - ... the lead, you will be responsible for the strategy, experimentation and execution to drive their growth. You will...Basic Qualifications - 6+ years of professional non-internship marketing experience - Experience using data and metrics… more
- Capital One (New York, NY)
- …this role, you will lead a design team in conducting discovery on critical customer and associate needs and developing experience concepts that realize a ... Planning project activities and timelines + Planning and conducting research to understand customer needs and define...or human-centered design + At least 5 years of experience planning, executing, synthesizing, and presenting research … more
- Intuit (New York, NY)
- …offering strategy, business model, messaging and positioning, and GTM plans. Small business experience is a plus. + Customer -Obsessed: Leads with customer ... and externally on behalf of our customers. + Strategic and Analytical: Experience with consumer research and data, including qualitative and quantitative… more
- Intuit (New York, NY)
- …a track record of building successful end-to-end partner marketing strategies. Small business experience is a plus. + Customer -Obsessed: Leads with customer ... and externally on behalf of our customers. + Strategic and Analytical: Experience with consumer research and data, including qualitative and quantitative… more
- Amazon (New York, NY)
- …Learning, Computer Science, or related disciplines. - Over 10 years of hands-on experience in developing ML solutions for customer -facing products. - At least ... solutions. If you're ready to lead in a culture that prioritizes experimentation , teamwork, and ownership, join us. Together, we'll lead the advancement of… more
- Intuit (New York, NY)
- …Development environment a plus + Experience with mentoring others in User Experience Research practice + Bachelor's or Graduate degree, Field of Studies ... Business Analytics, Data Science, Applied Math, Econometrics or Operations Research . + Knowledge of web analytics and user behavior...types of data (eg, web traffic, product usage, orders, customer experience , etc. ) that provide a… more