- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... campaigns (ie, blocked software, host patching, etc.) in the ADC regions on behalf of CP service ...a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific… more
- Amazon (Arlington, VA)
- … customer ) in written format. A day in the life Partner with all ADC infrastructure and service Technical Infrastructure Program Managers and Project ... Global resource provider to Infrastructure, Operations and Services teams for our ADC regions. The Program Coordinators' portfolio is customer centric,… more
- Amazon (Herndon, VA)
- …scale of the exciting problems you will find every day working in Simple Storage Service (S3) and Glacier. Amazon S3 powers businesses across the globe that make the ... that capability to US Intelligence Agencies. As a Senior ADC Engineer in S3 and Glacier Amazon Dedicated Cloud...tasks, and continually raising the bar to improve the customer experience. This position requires that the candidate selected… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Government. We ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Arlington, VA)
- …mission agency partners of AWS? Amazon Web Services (AWS) is seeking a Systems Engineer/ ADC Engineer to take the lead of solving some of the toughest operational ... challenges at cloud scale. You will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Herndon, VA)
- …defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the toughest operational challenges ... at cloud scale. The candidate will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Herndon, VA)
- …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
- Amazon (Herndon, VA)
- …defining, and building software solutions that revolutionize how businesses operate? The STRADA ADC Team at Amazon Web Services (AWS) is looking for a Software ... environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,...analytics, and distributed systems. You'll also: * Solve challenging technical problems, often ones not solved before, at every… more
- Amazon (Herndon, VA)
- …will increase the knowledge of our service portfolio among our customer -facing partners (Sales, Technical Account Managers, Solution Architects, and ProServe ... etc.), training, and related content. - Act as a technical liaison between customers, service engineering teams...service engineering teams and support providing updates on customer progress and ensuring execution by partners. About the… more
- Amazon (Herndon, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
- Amazon (Culpeper, VA)
- … abilities and demonstrate a breadth of knowledge while they: *Take ownership of technical issues brought by their customer base, engaging other teams when ... Description The Decommissioning Technical team is responsible for processing and facilitating...premises. Team members will also process large volumes of customer media to ensure that all customer … more
- Amazon (Arlington, VA)
- …scale, dive deep into technical issues, and work diligently to improve the customer experience. You are a believer in the dev-ops model of service ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...in managing teams to drive highly efficient and automated service builds. This position requires that the candidate selected… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Warrenton, VA)
- …comprehensive program security guidance concerning personnel, physical, operational, technical , industrial, counterintelligence, and media issues. - Create, ... ensure procedures are developed and operated in accordance with internal and customer security policies and practices. - Experience with workflow ticketing and… more
- Amazon (Herndon, VA)
- …design and operations of secure spaces regardless of location, size, or customer . This team is looking for an experienced project management professional to ... of secure office spaces to support the US Amazon Dedicated Cloud ( ADC ) communities. This role requires someone with strong relationship building skills who… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using...advance mission critical services in our Amazon Dedicated Clouds ( ADC ). The US ADC team is hiring… more
- Bank of America (Richmond, VA)
- …and drive consensus + General knowledge of networking protocols + Excellent customer service skills including reporting, organization, written and oral ... ADC (application delivery controllers) + Define the vision and roadmap for ADC based on customer requirements, industry trends, regulations, and the strategic… more
- Arena Technical Resources, LLC (Quantico, VA)
- …Citrix NetScaler's; in lieu experience with NLB and F5 will be considered Location: -On Customer Site in Quantico, VA Arena Technical Resources, LLC, (ATR) is an ... a personal impact as a Citrix Administrator supporting The Naval Criminal Investigative Service (NCIS). NCIS is an organization of over 2,200 personnel of which 700… more