- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
- Amazon (Herndon, VA)
- …scale of the exciting problems you will find every day working in Simple Storage Service (S3) and Glacier. Amazon S3 powers businesses across the globe that make the ... that capability to US Intelligence Agencies. As a Senior ADC Engineer in S3 and Glacier Amazon Dedicated Cloud...tasks, and continually raising the bar to improve the customer experience. This position requires that the candidate selected… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Government. We ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Annapolis Junction, MD)
- …solutions and solve technical problems. AWS built a specialized group of service teams responsible for the work we are doing with the US Intelligence Community. ... passionate about cloud computing, and believe that world class service is critical to customer success. You...service around the world. We are seeking an ADC engineer who is focused on operational excellence and… more
- Amazon (Arlington, VA)
- …mission agency partners of AWS? Amazon Web Services (AWS) is seeking a Systems Engineer/ ADC Engineer to take the lead of solving some of the toughest operational ... challenges at cloud scale. You will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Arlington, VA)
- …defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the toughest operational challenges ... at cloud scale. The candidate will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Herndon, VA)
- …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
- Amazon (Arlington, VA)
- …defining, and building software solutions that revolutionize how businesses operate? The STRADA ADC Team at Amazon Web Services (AWS) is looking for a Software ... environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,...analytics, and distributed systems. You'll also: * Solve challenging technical problems, often ones not solved before, at every… more
- Amazon (Jessup, MD)
- …to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
- Amazon (Arlington, VA)
- …will increase the knowledge of our service portfolio among our customer -facing partners (Sales, Technical Account Managers, Solution Architects, and ProServe ... etc.), training, and related content. - Act as a technical liaison between customers, service engineering teams...service engineering teams and support providing updates on customer progress and ensuring execution by partners. About the… more
- Amazon (Herndon, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
- Amazon (Arlington, VA)
- …scale, dive deep into technical issues, and work diligently to improve the customer experience. You are a believer in the dev-ops model of service ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...in managing teams to drive highly efficient and automated service builds. This position requires that the candidate selected… more
- Amazon (Jessup, MD)
- …center's Mechanical/Electrical/Plumbing (MEP) operates at 100% availability, while maintaining first-class customer service to the teams and groups within the ... corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Laurel, MD)
- …Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data ... to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility...internal CMMS to manage building workflows - Communicate complex technical information to a non- technical audience -… more
- Amazon (Annapolis Junction, MD)
- …US Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud ... of the systems and their subcomponents, deployment/system validation and testing, service monitoring, standing up new services/tools, etc. The team works with… more
- Amazon (Herndon, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. The ideal candidate will: - Love what they do and instinctively know ... You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of...and build automation to help address operational needs and customer asks. - Design and customize service … more
- Amazon (Arlington, VA)
- …design and operations of secure spaces regardless of location, size, or customer . This team is looking for an experienced project management professional to ... design and construction activities of secure office spaces to support the US ADC communities. This role requires someone with strong relationship building skills who… more