• ADC Technical Customer

    Amazon (Herndon, VA)
    …voted #5 most admired company in the US, #1 most innovative, and # 1 in Customer Service . Amazon's technology business has a history and tradition of leading the ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...and believe that world class support is critical to customer success. AWS Customer Service more
    Amazon (03/28/24)
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  • ADC Technical Customer

    Amazon (Herndon, VA)
    …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
    Amazon (03/27/24)
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  • Sr. AWS Dedicated Cloud Engineer, Mercury…

    Amazon (Herndon, VA)
    …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
    Amazon (03/16/24)
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  • Senior Amazon Dedicated Cloud Engineer, S3…

    Amazon (Herndon, VA)
    …scale of the exciting problems you will find every day working in Simple Storage Service (S3) and Glacier. Amazon S3 powers businesses across the globe that make the ... that capability to US Intelligence Agencies. As a Senior ADC Engineer in S3 and Glacier Amazon Dedicated Cloud...tasks, and continually raising the bar to improve the customer experience. This position requires that the candidate selected… more
    Amazon (03/28/24)
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  • ADC Engineer II, Mercury ADC Ops

    Amazon (Herndon, VA)
    …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific...to automate operational tasks. About the team The Mercury ADC Operations team supports customer sign up,… more
    Amazon (02/28/24)
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  • AWS Dedicated Cloud Engineer III, Messaging…

    Amazon (Arlington, VA)
    …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Government. We ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
    Amazon (02/27/24)
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  • Amazon Dedicated Cloud Engineer, AWS ADC

    Amazon (Annapolis Junction, MD)
    …solutions and solve technical problems. AWS built a specialized group of service teams responsible for the work we are doing with the US Intelligence Community. ... passionate about cloud computing, and believe that world class service is critical to customer success. You...service around the world. We are seeking an ADC engineer who is focused on operational excellence and… more
    Amazon (03/08/24)
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  • Amazon Dedicated Cloud ( ADC ) Engineer II,…

    Amazon (Arlington, VA)
    …mission agency partners of AWS? Amazon Web Services (AWS) is seeking a Systems Engineer/ ADC Engineer to take the lead of solving some of the toughest operational ... challenges at cloud scale. You will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
    Amazon (03/27/24)
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  • Program Security Administrator, US Amazon…

    Amazon (Herndon, VA)
    …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
    Amazon (04/12/24)
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  • Software Development Engineer II, Strada…

    Amazon (Arlington, VA)
    …defining, and building software solutions that revolutionize how businesses operate? The STRADA ADC Team at Amazon Web Services (AWS) is looking for a Software ... environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,...analytics, and distributed systems. You'll also: * Solve challenging technical problems, often ones not solved before, at every… more
    Amazon (04/20/24)
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  • Program Security Officer, US- ADC

    Amazon (Jessup, MD)
    …to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
    Amazon (03/15/24)
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  • Program Security Officer, US Amazon Dedicated…

    Amazon (Herndon, VA)
    …to include the US Intelligence Community (IC). The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
    Amazon (03/30/24)
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  • Enterprise Account Engineer, Department…

    Amazon (Arlington, VA)
    …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to organizations ranging from start-ups to ... all industries and sizes gain the best value and service from AWS? At AWS Department of Defense (DoD)...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
    Amazon (05/03/24)
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  • Facility Operations Center Engineer, ADC

    Amazon (Herndon, VA)
    …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
    Amazon (05/01/24)
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  • Systems Development Engineering Manager, Kumo…

    Amazon (Arlington, VA)
    …scale, dive deep into technical issues, and work diligently to improve the customer experience. You are a believer in the dev-ops model of service ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...in managing teams to drive highly efficient and automated service builds. This position requires that the candidate selected… more
    Amazon (04/26/24)
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  • Data Center Chief Engineer, ADC InfraOps…

    Amazon (Jessup, MD)
    …center's Mechanical/Electrical/Plumbing (MEP) operates at 100% availability, while maintaining first-class customer service to the teams and groups within the ... corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third… more
    Amazon (05/01/24)
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  • ADC Engineer, Amazon Dedicated Cloud…

    Amazon (Herndon, VA)
    …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
    Amazon (04/19/24)
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  • Data Center Chief Engineer, ADC InfraOps…

    Amazon (Jessup, MD)
    …Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data ... to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility...internal CMMS to manage building workflows - Communicate complex technical information to a non- technical audience -… more
    Amazon (05/01/24)
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  • Software Development Engineer II, ADC

    Amazon (Arlington, VA)
    …from across all AWS to generate insights on operational practices and risks for AWS service teams. As part of our team, you'll be challenged to think outside the box ... the future. You'll have the opportunity to tackle big technical problems and push the boundaries on what's possible...customers, we are building the future one innovative product, service , and idea at a time. Are you ready… more
    Amazon (04/02/24)
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  • Software Development Engineer II, AI/ML ADC

    Amazon (Arlington, VA)
    …will dive deep into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be fun to work with. Our company credo ... You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of...and build automation to help address operational needs and customer asks. - Design and customize service more
    Amazon (03/06/24)
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