- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be...desktop management, support, and lifecycle; event support; printing; and AV /classroom tier 1 support. The manager is… more
- University of Colorado (Denver, CO)
- …diagnose user issues and follow them through to resolution. This position reports to the Service Desk Manager and is exempt from the State of Colorado ... ** Service Desk Professional** **Description** **Who We...Experience using and/or supporting Office 365 + Experience supporting AV equipment + Experience with using remote support tools… more
- University of Colorado (Denver, CO)
- …diagnose user issues and follow them through to resolution. This position reports to the Service Desk Manager and is exempt from the State of Colorado ... ** Service Desk Professional** **University of Colorado..._Experience using and/or supporting Office 365_ + _Experience supporting AV equipment_ + _Experience with using remote support tools_… more
- System One (Washington, DC)
- …supporting the AV Operations Lead, ensure that the overall functions of the audiovisual ( AV ) team office and service desk are running smoothly. Provide ... AV Operations & Help Desk Coordinator...Responsibilities** + Be the first contact point of the AV Service Unit and clients by monitoring,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/63970/program- manager -subject-matter-expert%2c-f-35- av -ms-pmo/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our… more
- SKC Communication Products LLC (IL)
- …troubleshoot problems and take appropriate action to resolve 6. Work closely with Integration Service Manager & technicians to help remedy any service issues ... and audio-visual products 8. Use solution-oriented approach for all service issues. Solutions must be quickly determined and implemented. All solutions must… more
- SAIC (Scott AFB, IL)
- …on providing outstanding on-site and remote support to end-users. Collaborating closely with the Service Desk Manager , this position plays a crucial role in ... Maintenace, and the Functional Area Communications and Computer Systems Manager (FACCSMs) managing the positive control and hand off.... Collaborate with other DoDAC SAIC organizational entities (eg service desk , AV , Mobility) and… more
- Insight Global (Columbus, OH)
- …also assist other team members to complete demands of the business. The IT Service Desk Analyst will be supporting and owning roughly 60-70 internal employees ... Indiana, Tennessee, and Pittsburgh, PA. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations.… more
- ProSphere Tek (San Antonio, TX)
- …This project will support an educational campus of multiple buildings with Help Desk , Desktop, and AV /VTC services, and manage/support all the automation ... will also be able to handle tier 1 help desk items when necessary, and will perform onsite installations...[i.e. SCCM (previously SMS), RightNow CRM, & HP Asset Manager ], evidenced by experience or prior training, working with… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Information Technology Employment Status: Full-time Description JOB SUMMARY: The IT/ AV Technician reports to the Institutional Director of Network Operations ... and is responsible for providing excellent customer service and technical support to students, faculty, staff, facilitators...is responsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in… more
- Diversified (Chicago, IL)
- Audio-Visual On-Site Service Technician Chicago, IL, USA Req #3475 Thursday, March 14, 2024 At Diversified, we don't just follow tech trends - we set them by ... or strong ability to provide technical support for: Advanced AV Systems, Display technologies from Samsung including Samsung Magic...Systems; PTZ Wall Cameras and Crestron XIO, Dante Domain Manager + Respond to escalated 3rd level customer support… more
- For The Record (Phoenix, AZ)
- …when documenting information accurately such as recording time and activities within a Service Desk system, working to SLAs. + Experience in IT or ... Location: Hybrid; Phoenix AZ or Boston MA Reports To: Service Engineering Manager Position Summary: As a...and reactive support and maintenance of installed audio visual ( AV ) and video conferencing (VC) systems and components remotely… more
- University of Utah (Salt Lake City, UT)
- …+ Provides help desk style support via Zoom + Provides customer service and assists users with specialized software. + Creates reports, documents and how-to ... problems. The Student Computer Operator reports to the IT Manager and will be a SYSTECH's ops team member....equipment and video conferencing + Experience with telephone customer service (eg information services, help desk , customer… more
- Simpson Thacher & Bartlett LLP (New York, NY)
- …the status of their query + Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting, investigative steps taken ... AV and telephone support providing a white glove service for the Firm's local users. The role will...appropriate support teams with the assistance of the OTS Manager and maintain visibility to ensure efficient resolution of… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You...of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You...of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You...of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Compass Group, North America (New York, NY)
- …(lights, HVAC, Plumbing, Janitorial, flooring, furniture, equipment, etc) Support of Clear Desk Policy First level AV support Ensuring property management global ... flourish. Job Summary The primary function of a Community Manager (CM) is to provide the highest levels of...industry trends and share information with staff Exceptional customer service abilities Communication skills Basic IT & AV… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- Dental IT Support Service Manager - School of Dental Medicine Overview Date Posted: 4/5/2024 Location: LECOM Bradenton Dental School Address: 4800 Lakewood Ranch ... Information Technology Employment Status: Full-time Description JOB SUMMARY: The Dental Support Service Manager reports to the Institutional Director of Network… more
- Stanford University (Stanford, CA)
- …University is expanding its Audio/Video (A/V) services, and we are looking for an AV project manager who can excel in orchestrating and prioritizing timely ... AVT Project Manager **Business Affairs: University IT (UIT), Stanford, California,...organization at Stanford University, is dedicated to delivering world-class service and technological solutions to advance research, teaching and… more