- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the...including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a… more
- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the...to resolve issue + Handles daily reports such as agent productivity, Midday WQ volume and Call Metrics +… more