- Hilton (Boston, MA)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... A Guest Services Agent is responsible for...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role, as a Guest Services Agent , you are responsible for greeting, registering guests, providing outstanding guest services during their ... nights weekends and holidays. + Holds an understanding of hotel products and guest services. (ie lifestyle full service resort etc.) RESPONSIBILITIES: + Approach… more
- Compass Group, North America (Ashland, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Warren Conference Center and Inn - 529 Chestnut ... Bonus Available + Pay Rate: $20.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this… more
- Hilton (Boston, MA)
- A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver ... outstanding guest service and financial profitability\. **What will I be doing?** As a Front Desk Clerk, you would be responsible for assisting Guest … more
- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role as a Reservations Agent you are responsible for handling reservations in a friendly and efficient manner and quoting available rates to ... all encounters with guests and employees in a friendly service -oriented manner. + Maintain regular attendance in compliance with...efficient and courteous manner. + Be able to answer guest inquiries about hotel services facilities and hours of… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- The Colonnade Hotel (Boston, MA)
- POSITION PURPOSE: The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited ... in a friendly manner using clear, verbal communication. * Respond to guest inquiries and requests for reservations. * Promptly provide accurate information regarding… more
- Omni Hotels (Boston, MA)
- …of Service and Standard Operating Procedures* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each ... Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay.… more
- IHG (Boston, MA)
- Do you see yourself as a Purchasing Agent ? What's your passion? Whether you're into sky diving, dining outdoors, or dog walking, at IHG we're interested in YOU. At ... with distinctive style and breathtaking waterfront or downtown city views, a full- service spa and fitness club, 32,000 square feet of premier meeting and… more
- Omni Hotels (Boston, MA)
- …that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial ... providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Aimbridge Hospitality (Boston, MA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Sage Hospitality Group (Boston, MA)
- …We take cures from each guest to define how we can be distinctly 'of service ' to them - it's a guest changing philosophy that doesn't live in a manual, ... in all we do. It empowers our associates to provide incomparable, authentic service . With the stylish and incredible rooms and suites, and incomparable Fenway Park… more
- HEI Hotels and Resorts (Waltham, MA)
- …and business travelers an approachable, upscale experience with best-in-class customer service , that anticipates travelers' needs and delivers what matters most to ... Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members… more
- Live Nation (Boston, MA)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
- HEI Hotels and Resorts (Boston, MA)
- …with breathtaking views of the harbor and downtown skyline. As a full service , upper-upscale hotel, Hyatt Regency Boston Harbor offers our associates a variety of ... and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. + Read, retrieve, communicate and verify… more
- Aimbridge Hospitality (Waltham, MA)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and… more
- Aimbridge Hospitality (Woburn, MA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Boston, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- FM Global (Norwood, MA)
- …visit www.hobbsbrook.com . HBRE is the real estate division of FM Global. This Guest Service Representative position supports our Four Points by Sheraton Hotel ... options: 2pm-10pm or 3pm-11pm** **; totaling 24 hours/week** The Guest Service Representative is responsible for consistently...more. + Work experience as a Hotel Front Desk Agent , Receptionist, or similar role. + Must be flexible/able… more