- Hilton (Boston, MA)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... A Guest Services Agent is responsible for...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role, as a Guest Services Agent , you are responsible for greeting, registering guests, providing outstanding guest services during their ... nights weekends and holidays. + Holds an understanding of hotel products and guest services. (ie lifestyle full service resort etc.) RESPONSIBILITIES: + Approach… more
- Compass Group, North America (Ashland, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Warren Conference Center and Inn - 529 Chestnut ... Bonus Available + Pay Rate: $20.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this… more
- Lafrance Hospitality (Plymouth, MA)
- Are you a friendly and guest -focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The ... for a charismatic and customer-oriented Full Time Front Desk Agent . Hurry and join our exceptional team at the...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role as a Reservations Agent you are responsible for handling reservations in a friendly and efficient manner and quoting available rates to ... all encounters with guests and employees in a friendly service -oriented manner. + Maintain regular attendance in compliance with...efficient and courteous manner. + Be able to answer guest inquiries about hotel services facilities and hours of… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- The Colonnade Hotel (Boston, MA)
- POSITION PURPOSE: The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited ... in a friendly manner using clear, verbal communication. * Respond to guest inquiries and requests for reservations. * Promptly provide accurate information regarding… more
- Omni Hotels (Boston, MA)
- …of Service and Standard Operating Procedures* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each ... Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay.… more
- Omni Hotels (Boston, MA)
- …that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial ... providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Aimbridge Hospitality (Boston, MA)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- HEI Hotels and Resorts (Waltham, MA)
- …and business travelers an approachable, upscale experience with best-in-class customer service , that anticipates travelers' needs and delivers what matters most to ... Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members… more
- Live Nation (Boston, MA)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
- HEI Hotels and Resorts (Boston, MA)
- …with breathtaking views of the harbor and downtown skyline. As a full service , upper-upscale hotel, Hyatt Regency Boston Harbor offers our associates a variety of ... and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. + Read, retrieve, communicate and verify… more
- Aimbridge Hospitality (Waltham, MA)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and… more
- Aimbridge Hospitality (Woburn, MA)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Aimbridge Hospitality (Boston, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- FM Global (Norwood, MA)
- …visit www.hobbsbrook.com . HBRE is the real estate division of FM Global. This Guest Service Representative position supports our Four Points by Sheraton Hotel ... options: 2pm-10pm or 3pm-11pm** **; totaling 24 hours/week** The Guest Service Representative is responsible for consistently...more. + Work experience as a Hotel Front Desk Agent , Receptionist, or similar role. + Must be flexible/able… more
- Marriott (Boston, MA)
- …Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within ... * High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an… more
- Aimbridge Hospitality (Cambridge, MA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with The Charles Hotel… more