- Dunhill Professional Search (Washington, DC)
- … responsible for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide ... work scope and workflow in support of these normal service desk support.Help in defining the operational...exposure to Jira Management Services desired.Experience / exposure to Service desks or call centers with application … more
- Tesla Laboratories. Inc. (Vienna, VA)
- …3 days on site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...will not be accepted). Work as part of the Application Support team responsible for Tier 1 through Tier… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to… more
- MPR Associates (Alexandria, VA)
- …computers, operating systems, application software, telephones, and video conferencing systems. The Service Desk Analyst is expected to take ownership of ... specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
- General Dynamics Information Technology (Quantico, VA)
- …the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become an ... system. * Troubleshoot and resolve issues spanning from desktop, application , telephony, and network levels. * Set up, repair,...and licenses. * Guarantee timely response and resolutions to service desk requests in harmony with … more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer ... are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... service and/or support experience working in a Help Desk , Service Desk , or Call...A+ CompTia Security + CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- Marriott (Washington, DC)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... application support in a call center environment, customer service , or hospitality industry. * High school diploma or...functions and Marriott business processes * Experience with direct service desk support or previous usage of… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- CACI International (Ashburn, VA)
- …**What You'll Get to Do:** + Support end-user applications and work with a multi-tier service desk as well as work with software development teams to help ... of Help Desk or related technical experience + Experience using a service desk ticketing system. + Experience providing advanced support to end-users… more
- SAIC (Washington, DC)
- …For this position at DHS Office of Safety Act Implementation (OSAI), the Program Analyst will support the application process to determine if a private sector ... **Description** SAIC is seeking a Program Analyst to support our team in Washington DC...applications packages while providing applicants with high quality customer service , ensuring timely responses to inquiries and the completion… more
- ATSG Corporation (Washington, DC)
- …using the FBI designated ticketing application to view, track, and update service desk IT tickets that concern mobile telecommunication services and devices. ... FBI Data Analyst (ITID) Washington, DC . Information Technology Apply...usage reports, and data synchronization. Responsibilities + Provide Customer Service Support to all customers while working on this… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... upon your ability to maintain/transfer your DoD Secret clearance.** Our Program Analyst (Sensors Program Management Support) (Block 4), located in Crystal City,… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... ability to maintain/transfer your DoD Secret clearance.** Our Acquisition Management Analyst (PTMU Acquisition Planner), located in Crystal City, Arlington, VA,… more
- CGI Technologies and Solutions, Inc. (Newington, VA)
- …Office Suite. * Tracks various communications channels. * Proficient in Manage Engine service desk application . Hourly Rate: $35.64/hour CGI is required ... **Management Analyst III - JCSU (TOP SECRET Req)** **Category:**...operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets,… more
- Serco (Washington, DC)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the...the Defense Security Assistance Management System (DSAMS). + FMS Desk Officer experience at the Defense Security Cooperation Agency… more
