- Crawford & Company (Brea, CA)
- …Manages the Service Center, as well as satellite branch locations to assure the claim operation is delivering the highest level of quality and service to our clients ... including prompt investigation, timely resolution of all claims and organize staff as well as workflows to maximize our service and productivity. The AVP is accountable for overall claim quality, customer service, technical claim results and overall branch… more
- Crawford & Company (Brea, CA)
- …and prepares staff for claim reviews with clients, carriers and brokers. + Keeps VP/ Assistant Vice President of Claims informed verbally and in writing ... direction, supervises the investigation, management, and timely disposition of Workers Compensation claims within account, carrier and/or company guidelines, and… more