- Fors Marsh (VA)
- …strategic planning. * Leading new business and proposal efforts to support long-term strategy and expand Fors Marsh's federal CX portfolio. * Leading multiple ... serve as a senior leader in the practice, leading and providing oversight of CX efforts with federal agencies such as the Internal Revenue Service, Social Security… more
- Sanofi Group (Bridgewater, NJ)
- **Consumer Experience Strategy Lead** **/ Associate Director ** **US / Cambridge (US) /** **Bridgewater (US)** **Purpose & Context** + Sanofi is a leading ... needs of users, market customers, and technical frameworks. + You develop CX strategy to differentiate and deliver innovative digital solutions that will make… more
- Sanofi Group (Cambridge, MA)
- **Consumer Experience Strategy Lead/ Associate Director ** **Purpose & Context** + Sanofi is a leading pharma company under deep digital transformation in its ... needs of users, market customers, and technical frameworks. + You develop CX strategy to differentiate and deliver innovative digital solutions that will make… more
- Sanofi Group (Bridgewater, NJ)
- ** Associate Director , Omnichannel Strategy , US Vaccines** To enable Sanofi's Play to Win ambition, and to compete and win in an ever-changing and ... Operations and Execution Team, of which the Omnichannel Engagement Strategy Team for US Vaccines plays a critical role....Analytics and Reporting + Market Research + Customer Experience ( CX ) Team + eCommerce Team + US Vaccines Annual… more
- Amazon (Newark, NJ)
- …other. Imagine your future with us. ABOUT THIS ROLE We are looking for an Associate Director , Global Product Marketing to help further grow and accelerate our ... unique offering and content, globally. As Associate Director , Global Product Marketing, you'll have the opportunity to help shape and conduct the future of… more
- CareFirst (Washington, DC)
- **Resp & Qualifications** **PURPOSE:** As a member of the Enterprise Strategy Division, you will play a critical role in driving customer-centric strategies using ... activations informed by measurement programs aligned with the company's strategy , mission and goals. Create a clear vision for...data. + Develop a vision and roadmap for the CX & Insights team that helps shape future strategic… more
- Mass Markets (Las Cruces, NM)
- …direction and growth. SALARY $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of ... management associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW As a BPO Director of Operations in a rapidly growing industry, you will be leading business process outsourcing and software development ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …and become your best self. Become a **maker of possible** with us. The Global Director , Product Management, MDx Platform at BD DS will lead and coach a global ... and drives impact through optimal product availability, cost, sales execution & CX . This includes partnering closely with internal teams such as operations, quality,… more
- Staples (Framingham, MA)
- …implements solutions; Oversees content relevance; Designs keyword discovery and link-building strategy + Educate and evangelize folks around the organization on SEO ... + Collaborate with experts in Paid Media, Analytics, Digital CX , Creative, Content, Product and Web Development + Conduct...and content marketing. **We Offer:** + Inclusive culture with associate -led Business Resource Groups + 22 days of PTO… more
- S&P Global (VA)
- …directing, and coordinating technology projects and teams. This position reports to the associate director of digital strategy . + Bachelor's or Master's ... Market Intelligence and part of the team that facilitates close collaboration among CX , Commercial, Product, and Content partners toward the common goal of driving… more
- Comcast (Wayne, PA)
- …As part of the Customer Care product team and reporting to the Sr. Director of Product Management, you will be responsible for driving through a successful launch, ... navigates & partners with an expanded business stakeholder matrix spanning: CX , Marketing, Planning, Yield, Sales (enterprise, market retail & inside sales),… more
- Mass Markets (Wichita, KS)
- …and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and ... and sets performance goals and objectives accordingly + Develop and maintain strategy on ensuring customer satisfaction on all service interaction + Provide team… more