- State of Massachusetts (Boston, MA)
- …situations if necessary and clearly communicate to leadership any issues to ensure prompt research and resolution . . Notify leadership of any suspected cases of ... Demonstrated experience in a call center and/or phone-based customer service 6. Bilingual candidate preferred (ability to read, write and speak standard Spanish,… more
- Cardinal Health (Boston, MA)
- …* Handle all escalations based upon region and ensure proper communication of the resolution within required time frame agreed upon by the client * Serve as a ... region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,...practices, preferred * 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience * 1-2 years… more