- Percepta (Remote, OR)
- Senior Manager, Global Business Development and Client Services At Percepta, we bring first-class service across each market we support. As a Senior Manager of ... Global Business Development and Client Services working remotely, you'll be a part of creating...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Customer Services Manager experienced in Property and Casualty and Life insurance to ... BPO insurance contracts, call center operations, customer services and/or retention is preferred. In...Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- IBM (Research Triangle Park, NC)
- …to our customers. This role includes the following core responsibilities: 1. Delivering the services to the BPO Customers as per contractual commitments in terms ... managers across geographies as dotted line reports. Delivering the services to the BPO Customers as per...resources to maximize impact. Actively engages regularly with: + Customer executives including the CPOs, Shared services … more
- Axis (Alpharetta, GA)
- …opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service , ... candidates taking part in the selection process. **Head of BPO Governance & Claims Operations** AXIS is seeking a...Governance & Claims Operations_** to join our Claims Shared Services team. As a direct report to the Head… more
- Mass Markets (Dallas, TX)
- …Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Specialist to support...for the following tasks: + Act as the licensing customer service contact for agents, enrollers, and… more
- Kelly Services (Hillsboro, OR)
- …other internal/external partners **Requirements** 3-5 years business experience in a customer service -related environment; previous experience managing to aP&L ... **Job Purpose** The BPO Site Manager is responsible for coordinating the...attention to detail + Communicate adeptly with temporary workers, customer leads, account services staff, Shared … more
- Mass Markets (Dallas, TX)
- …Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Manager to support...companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW INSURANCE CUSTOMER SERVICE AGENT We are hiring insurance customer service agents to support inbound customer service , ... Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- DXC Technology (Nashville, TN)
- …and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance BPaaS and BPO services help our customers optimize ... companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new...with team members, management, and customers in reference to customer service issues. + Reviews client reports… more
- Mass Markets (Dallas, TX)
- …role requires experience in P&C account management. Experience in BPO insurance contracts, contact center operations, client services , or account management ... Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Capgemini (Atlanta, GA)
- …our Analytics, AI, and Gen AI offerings as ground-breaking assets for BPO services and comprehensive technical solutions in collaboration with cross-functional ... or Generative AI as a significant part of our services and Analyze customer needs and behaviors...them to articulate the value to potential clients. **3. Customer Engagement** + Engage with BPO clients… more
- Warner Bros. Discovery (Atlanta, GA)
- …each of our global lines of businesses, budgeting labor expenses, evaluating BPO staffing efficiency, and measuring volume delivery against forecast. The candidate ... should have experience communicating and working with multiple BPO partners located in North America, Latin America, EMEA and APAC, to ensure delivery against the… more
- Mass Markets (CA)
- …Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... has nine customer contact management centers, IT services , and business process outsourcing service delivery...Insurance and Pension Funds, 541511 Custom Computer Programming Services , 541512 Computer Systems Design Services , 541519… more
- Ricoh Americas Corporation (Parsippany, NJ)
- …Market Analysis: Conduct thorough market research to understand prevailing price points and service offerings in the BPO industry. + Data Analysis: Gather, ... all lines of Ricoh's business with primary focus on BPO (Business Process Outsourcing) offerings both domestic and global....Ricoh. We are a team of information seekers and customer -obsessed collaborators who aspire to deliver the services… more
- DXC Technology (Columbia, SC)
- …and engineering, applications, security, cloud, IT outsourcing and modern workplace. Our DXC Insurance BPaaS and BPO services help our customers optimize ... diploma or GED + Six or more years of customer service or other telephone experience-Experience must include financial/investment/ insurance or banking that… more
- Kelly Services (Dallas, TX)
- …(3) to five (5) years of RECENT work-related experience in Human Resources/Payroll Services + Customer service orientation, combining theory with practical ... Kelly Services is looking for US Payroll Specialist for...Support all US payroll activities, Time Attendance. With a customer centric focus, maintain all case management tickets in… more
- Mass Markets (Dallas, TX)
- …all aspects of the insurance business, from sales to retention and customer service . Candidates for this role should be experienced, highly organized, enjoy ... provide on-boarding training for the newest members of our insurance sales and customer service ...Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- Kelly Services (Hillsboro, OR)
- …production is flowing well. + Excellent organizational and math skills. + Excellent customer service skills. + Excellent communication skills and the ability to ... specific to their programs. This position interacts daily with temporary employees, customer hiring managers, account services staff, Shared Services … more
- Mass Markets (Dallas, TX)
- …Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... POSITION OVERVIEW INSURANCE RECRUITER MCI is looking for an experienced...companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- DXC Technology (Des Moines, IA)
- …and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance BPaaS and BPO services help our customers optimize ... the power of technology to deliver mission critical IT Services that our customers need to modernize operations and...of action. **_What You'll Do_** + Over the top customer service . + Answers incoming phone calls… more
