- WSP USA (Boston, MA)
- …for a candidate to manage and guide as a local Building Envelope Commissioning Lead in Boston who will report to the National Commissioning Leader. Commissioning is ... and staff interfacing with our well-established Boston-based MEP Systems Commissioning ( Cx ) team and enclosure commissioning specialists. The candidate must have… more
- Sanofi Group (Cambridge, MA)
- …Strategy Lead **Organization:** Digital Consumer Experience **Report to:** Manager, CX Strategy **Location :** New Jersey, Boston **About the Job** Sanofi is ... with patients, customers, employees, and stakeholders. The Consumer Experience ( CX ) Strategy lead provides the end-to-end consumer...a must, in the context of digital product or software design and in service design +… more
- Deloitte (Boston, MA)
- …related to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Consultant is responsible for delivering the required ... prepare and organize workshops. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and… more
- Deloitte (Boston, MA)
- …related to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Senior Consultant is responsible for delivering the ... and confirm business requirements. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and… more
- Cambridge Savings Bank (Waltham, MA)
- … (eg, SPSS, MS Access, crosstab tools, etc.) as well as survey management software (eg, Qualtrics, Survey Monkey, Conformit, etc.); VoC/ CX platform experience is ... of Customer (VoC) program. Key Result Areas: + Design, lead , and execute primary market research studies - both...+ 5+ years of experience in primary research and/or VoC/ CX Programs. + Proven track record of independently managing… more
- Marriott (Boston, MA)
- …technology. The ideal candidate will possess an understanding of customer experience ( CX ) principles and will excel in configuring engagement channels to optimize ... running expenses and invoices are in-line with the proposed budget estimates * Lead projects autonomously through the full project lifecycle while working in tandem… more