- Ford Motor Company (Atlanta, GA)
- …to ensure scalable differentiation - viable / desirable / feasible. + Lead cross-functional teams in delivering holistic customer experiences. + Develop and test ... remote work within the USA!_** **What you'll do ** + Collaborating with CX leadership on Objectives and KPI planning and roadmaps. + Leading cross-functional teams… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to coordinators, assist with escalated customer contacts, communicate ... leaders, to ensure errors and issues are reported and prioritized. The Team Lead must have strong interpersonal and communication skills and have the capacity to… more
- ServiceNow, Inc. (Atlanta, GA)
- …employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and ... AI/AI, Content Management, Headless CMS, User Management, Issue Avoidance, Self- Service , Onboarding, Mobile Applications, In-application experiences, Behavior Analytics. Is… more
- Mass Markets (Savannah, GA)
- …Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing...communication skills, we need your help in managing customer service agents. While your team operate the phone for… more
- Deloitte (Atlanta, GA)
- …related to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Senior Consultant is responsible for delivering the ... and confirm business requirements. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and… more
- Concentrix (Atlanta, GA)
- …to build compelling account-growth plans. + A confirmed ability to develop and lead CX Transformation conversations across a broad spectrum of C-level executives ... the world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Mass Markets (Savannah, GA)
- …SECTOR CLIENTS Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department ... for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center… more
- Honeywell (Atlanta, GA)
- …are met and managed through planning, execution, and sprint playbacks to the business. Lead and support the product team in sprint playbacks to ensure that business ... delivery is aligned to the business requirements. Support and lead the team in sprint retrospectives so that impediments...PO will need to partner with Corporate IT and CX teams to define, deliver, and measure capabilities per… more
- Microsoft Corporation (Atlanta, GA)
- …Project Procurement Managers. + Partner with Labor Planning team on Field Service Representative (FSR) constraints during Cx (Commissioning). Ensure GC (General ... role of Construction Contracts Administrator on our Supply Chain Execution team to lead a program of build projects in Atlanta, Georgia; Boydton, Virgina; Bristow,… more
- Burns & McDonnell (Atlanta, GA)
- …of Security Compliance within the Industrial Cybersecurity Consulting group will lead the group of Governance and Compliance Consultants that provide consulting ... service offerings from 1898 & Co.'s Security & Risk...cybersecurity. We're looking for someone ready to take the lead of the Security Compliance team with an entrepreneurial… more
- Mass Markets (Savannah, GA)
- …We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW Talent Acquisition Manager The Talent Acquisition Manager will lead the recruitment efforts across several locations. This role is responsible for ... and on-boarding the best available candidates in a timely, service oriented manner. He or she will also oversee...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Marriott (Atlanta, GA)
- …technology. The ideal candidate will possess an understanding of customer experience ( CX ) principles and will excel in configuring engagement channels to optimize ... running expenses and invoices are in-line with the proposed budget estimates * Lead projects autonomously through the full project lifecycle while working in tandem… more
- Concentrix (Atlanta, GA)
- …a broad range of solutions across business strategy, experience design, software engineering, automation, and operations. Candidates must have experience building ... clients, to position Concentrix Catalyst offerings. + Driving discussions around CX technology and digital transformation, especially working with Payers and… more