- Mass Markets (Wichita, KS)
- …Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing...communication skills, we need your help in managing customer service agents. While your team operate the phone for… more
- Concentrix (Topeka, KS)
- …to build compelling account-growth plans. + A confirmed ability to develop and lead CX Transformation conversations across a broad spectrum of C-level executives ... the world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- …Experience Delivery - Kansas City Headquarters, Topeka General Office or Wichita Service Center *LOCATION:*Kansas City, MO Topeka, KS Wichita, KS *PAY RANGE*: ... CX Delivery Mgr I: $51,000 - $63,700 ...Experience with IT practices (Quarterly Room Planning) and systems ( Service Now, JIRA, other) *Skills, Knowledge, and Abilities Required:*… more
- Mass Markets (Wichita, KS)
- …SECTOR CLIENTS Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department ... for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center… more
- Mass Markets (Wichita, KS)
- …pre-employment test. POSITION RESPONSIBILITIES Key Tasks and Responsibilities + Supervise and lead a team of customer service representatives. + Provide ... POSITION OVERVIEW Job Title:Customer Service Supervisor Job Type: Full Time Location:Wichita, KS...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Mass Markets (Wichita, KS)
- …We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are… more
- Mass Markets (Wichita, KS)
- …We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are seeking an experienced Sales Supervisor to lead and manage a team of sales representatives to achieve sales targets and ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead and supervise a team of sales representatives. + Provide guidance,… more
- Marriott (Topeka, KS)
- …technology. The ideal candidate will possess an understanding of customer experience ( CX ) principles and will excel in configuring engagement channels to optimize ... running expenses and invoices are in-line with the proposed budget estimates * Lead projects autonomously through the full project lifecycle while working in tandem… more
- Concentrix (Topeka, KS)
- …a broad range of solutions across business strategy, experience design, software engineering, automation, and operations. Candidates must have experience building ... clients, to position Concentrix Catalyst offerings. + Driving discussions around CX technology and digital transformation, especially working with Payers and… more