- MetLife (NY)
- CX Lead City/Cities New York State(s) New York Country United States Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted ... delivering high value for customers against marketing priorities and vision. The CX lead will bring an outcomes- and journey-focused perspective to enable key… more
- Amazon (New York, NY)
- …* Determine appropriateness of ad content based on regulatory and market considerations. * Lead Ads CX program reviews with leadership of the end-to-end PV ads ... you will invent, improve and drive Prime Video Ad CX , in order to surprise and delight both streaming...This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with… more
- Mastercard (New York, NY)
- …better business results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview ... the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy, design and development of scalable and reliable contact… more
- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The **Customer Experience ( CX ) Product Manager** will foster a customer-first ... Planning, Account Planning, Goal Setting, Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer Solutions, taking… more
- Wolters Kluwer (Albany, NY)
- **Senior CX /UX Research Consultant - Remote or Hybrid R0040451** As a **Sr. CX /UX Researcher** , you will join the User Experience department of Wolters Kluwer's ... responsible for the necessary data for decision-making regarding products and will lead the team through the entire process of developing innovative digital… more
- Publicis Groupe (New York, NY)
- …client's media strategy/plan and ability to the agency's perspective on media (along with CX team). + Lead the Conversation + Ability to concisely and ... a successful business partnership. In this role, you will lead the relationship between the agency and the client...campaigns across traditional, digital and social. Additionally, you will lead client presentations as well as oversee client's ad… more
- Amazon (New York, NY)
- …you can decide where a career Prime Video Tech takes you! The PV Ads CX team owns personalizing Ads experience for a customer on Prime Video. We work on ... scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications - 5+ years of full… more
- S&P Global (New York, NY)
- …**New York (relocation assistance not available)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in ... leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity… more
- M&T Bank (Buffalo, NY)
- …policies or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software.Follow and promote ... use of development standards and procedures. + Maintain high level of technical aptitude and expert working knowledge of the supporting application(s), development environments and the supported client environment. + Assist in developing expense and capital… more
- Meta (New York, NY)
- **Summary:** The Reality Labs Customer Experience ( CX ) team at Meta is focused on improving customer experiences across the end-to-end customer journey. As the ... that enhance the overall customer experience. Leveraging your strong background in CX /VoC and expertise in data analysis and storytelling, your passion for customer… more
- MetLife (NY)
- …that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person responsible for ensuring that a ... and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable key… more
- MetLife (NY)
- UX Lead , Servicing City/Cities Bridgewater, Cary, New York State(s) New Jersey, New York, North Carolina Country United States Working Schedule Full-Time Commutable ... Date 11-Mar-2024 Job ID 1720 **Description and Requirements** **UX Lead , Servicing (Employer)** **Job Location:** Virtual but commutable to...with other CXD leaders to advance the maturity of CX at MetLife and continue to build a culture… more
- Nestle (New York, NY)
- …us! **POSITION SUMMARY:** We are looking for a result-driven Digital Commerce Optimization Lead who will play a pivotal role in the commercial evolution of ... across Nespresso US and HQ. The Digital Commerce Optimization Lead will be responsible for: 1) delivering revenue growth...and find areas of incremental growth; partner closely with CX team (Marketing) to build, enhance, and activate promotion… more
- ManpowerGroup (New York, NY)
- …EST Location Preferred** **Pay Range: $55.00-$60.00** **ROLE SUMMARY** The Customer Experience ( CX ) Experimentation Researcher will become a team member of the CX ... Research & Insights Team within the Customer Experience & Engagement ( CX &E) organization. The CX Research & Insights team is responsible for the research… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Service Designer within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest ... concept development. Engage cross functional colleagues (ie, business partners, CX partners, operations, technology, compliance) to ensure business objective… more
- Deloitte (New York, NY)
- …designs (including Business blueprint, flow mapping and business requirements analysis). + Lead functional consultants in the design and execution of SAP Sales and ... transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Consultant is responsible for delivering... across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order… more
- Amazon (New York, NY)
- …discovery experience across amazon.com, Amazon app, Kindle apps, and devices. As a product lead for Author Discovery CX , you will co-own the vision and ... execution, building delightful discovery experiences around the author of a book, working across engineering, design, and analytics. We help readers find their next favorite author by creating new author-based recommendations, adding exclusive author content… more
- Deloitte (New York, NY)
- …to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Senior Consultant is responsible for delivering the required ... have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including... across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order… more
- Bristol Myers Squibb (Newburgh, NY)
- …This role will be hired to support the potential US commercialization of our lead investigational product, which, if approved by the FDA, could be the first ever ... expectations, the MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label discussions and leveraging… more
- MetLife (NY)
- …you will work closely with the Sales, Product, and Marketing Operations, CX , and Insights teams to identify and prioritize market opportunities, develop go-to-market ... cross-functionally with a broad range of stakeholders within Product Marketing, CX , Servicing and Marketing Operations, among others. **Key Responsibilities:** +… more