- West Technology Group, LLC (Atlanta, GA)
- …from the following locations: , United States | Do you thrive on winning new business ? Do you desire to be in a goal-oriented setting where you're supported to ... Company!Our Mosaicx team is focused on delivering a Customer Experience ( CX ) outcomes leveraging digital messaging, personalized and predictive self-service and… more
- Eptura, Inc (Austin, TX)
- CX Operations Business Partner Austin, TX, USA * VirtualReq #423 Monday, April 1, 2024 **Who are we** **:** We're Eptura (TM) - a global worktech company ... harder for people everywhere, giving them the opportunity to thrive. **Role Overview:** As CX Operations Business Partner you will play a pivotal role in… more
- MetLife (NY)
- …deep understanding of customer needs, aspirations and behaviors driving value creation. 2. Partner closely with product marketers, business owners and other key ... future needs of the customers, aligned to customer journeys, business goals and larger CX strategy. ....gap between fuzzy front-end strategy to nuts-and-bolts execution. . Partner closely with Global Design System team to increase… more
- Warner Bros. Discovery (Seattle, WA)
- …on-call rotations. This individual will be a core contributor within the Tier 3 CX Special Operations team and will collaborate cross-funct ionally to ensure ... business -side issues escalated from Advanced Support and Frontline Operations during the hours of 10 :00 am -...provide alternate hours, weekend, and/or holiday support coverage. + Partner with larger CX and UX writing… more
- Amazon (Detroit, MI)
- …performance, technical challenges, and handling escalations from their team and partner teams. Managing multiple projects simultaneously, the TPM guides them through ... performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. You will… more
- Amazon (Bellevue, WA)
- …to prioritize and deliver data and reporting - Work with product management and operations stakeholders to understand business operations and technology. - ... takes pride in organizing and communicating work. The Senior Business Analyst on the Amazon AIR CX ...the aviation industry Preferred Qualifications - Master's degree in Business , STEM, Operations , Finance or related field… more
- Amazon (Seattle, WA)
- …to scale CX features, and incorporate learnings and insights from partner teams. You will have strong judgment and understand which opportunities drive the ... Consumables Shopping Experience (CSE) Polaris team is responsible for CX features and services that power the core shopping...to work with several teams in Amazon across technology, business and operations . Strong written and verbal… more
- Wolters Kluwer (Columbus, OH)
- …heads to deliver world-class experiences through data driven decision making + Partner with Product Managers to understand business goals and objectives ... **Principal CX /UX Research Consultant - Remote R0041305** **The Company**...information-enabled tools and expert software solutions to manage their business efficiently, deliver results to their clients, and succeed… more
- SAP (Alpharetta, GA)
- …superior customer experience. As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and develop a team focused on sourcing and ... nurturing demand to grow SAPs Cloud ERP & CX footprint in North America across all industries, working...a high conversion rate to bookings for the target business segment. 2. To develop SDE talent into the… more
- BlackRock (Atlanta, GA)
- **About this role** **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with ... all aspects of service delivery, and onboarding teams bringing new business onto our platform, **Wealth-** differentiated capability for both Whole Portfolio… more
- LinkedIn (Mountain View, CA)
- …mobile, secure and provides a consistent and personalized customer experience. + Partner with marketing teams across operations , demand gen, and customer ... an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Technologist to join our team. In this role,...capabilities that drive demand and engagement for all LinkedIn business lines. LinkedIn thrives through our commitment to a… more
- ServiceNow, Inc. (Addison, TX)
- …+ Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) ... every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available. Summary: The world of… more
- Amazon (Seattle, WA)
- …and Grammy's to customers. Imagine being part of a key vertical of the Fire TV business that in international markets like UK and DE is critical to launch and sell ... only just begun! You will drive key engineering and business decisions that impact Amazon's long-term vision for Live...large scale distributed systems. In this position you will partner with product managers, project managers, and other internal… more
- Amazon (Westborough, MA)
- … business liaison working across other teams at Amazon, and as a thought leader and business partner for MSP CX . - This leader will work closely across ... the leadership team to develop and drive operational processes ( Business Reviews, Finance and Operations , Goal Management),...and learnings across the organization * Act as a business partner to the MSP CX… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- The Manager, Commercial Business Operations & Customer Experience will play a key role within the Omnichannel Operations team, which supports marketing and ... Business Unit (CBU) brand stakeholders and the Commercial Operations team. **A Typical Day Might Look Like This:**...directly related or relevant experience in omnichannel engagement or CX , marketing operations , with 2+ years of… more
- Amazon (Seattle, WA)
- …Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Program Manager, Business Operations you will be the MSP CX functional leader ... deployment projects across multiple and competing workstreams. The Sr. Program Manager, Business Operations will be a results-oriented and resourceful leader who… more
- Mass Markets (Dallas, TX)
- …personalities and learning styles. + 1+ years of experience in HR business partner (may be supplemented by operations ) + Some Undergraduate level education + ... POSITION OVERVIEW HUMAN RESOURCE BUSINESS PARTNER SUPPORTING MULTIPLE NORTH AMERICA...possess a strong work ethic. Experience in call center operations or client services is preferred. This is a… more
- University of Washington (Seattle, WA)
- …critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, ... learning, discovery, and service." UW-IT Customer Experience ( CX ) is a full-service organization providing 24x7x365 support to UW faculty, staff, and students within… more
- MetLife (NY)
- …deep understanding of customer needs, aspirations and behaviors driving value creation. 2. Partner closely with product marketers, business owners and other key ... in 1868, MetLife serves approximately 100 million customers, has operations in more than 40 countries and holds leading...future needs of the customers, aligned to customer journeys, business goals and larger CX strategy. +… more
- Hensel Phelps (Irvine, CA)
- …a full-service building provider. Our organization is comprised of three lines of business - development, construction, and facility services. These groups work as a ... subject matter experts of building systems, envelopes, campus, and client operations . **Position Description:** The Solutions Manager role is focused on providing… more
