- AdventHealth (Altamonte Springs, FL)
- …Location** : **Hybrid - Altamonte Springs, FL** **The role you'll contribute:** The Sr. CX Analyst will work in partnership with the Director of Experience ... and drive positive impact on the business. The Sr. CX Analyst will develop and present reports,...develop and present reports, proposals and data-driven presentations to senior leaders/executives that evaluate the potential benefit of various… more
- Spectrum (Charlotte, NC)
- …services and experiences Spectrum is known for. BE PART OF THE CONNECTION As a Senior Digital Service & CX Analyst , you'll support customer experience ... response (IVR) and Chatbot to give customers the help they need without human intervention. Our CX and customer service innovation helps deliver the exceptional… more
- Amazon (Bellevue, WA)
- …with numbers, and takes pride in organizing and communicating work. The Senior Business Analyst on the Amazon AIR CX Strategy, Insight and Program team is a ... they might want to buy online. The Amazon AIR CX Strategy, Insight and Program team is looking for...team is looking for an analytical and result-oriented Business Analyst who can analyze business decisions; troubleshoot issues, and… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in advancing customer experience and driving innovation across our digital products and ... a Data Scientist, Data Engineer, Machine Learning Engineer, Data Principal, Customer Intelligence Analyst , CX Analytics Analyst , Quantitative Analyst ,… more
- DISH Network (Englewood, CO)
- …forward in a way that creates promoters of the DISH brand. The DISH VOC Senior Analyst reports to the Head of Consumer Insights on the Customer Experience ... Transformation Team. **Drive CX actionable insights strategy:** + Analyze CX ...initiatives + Present findings, recommendations, and business cases to senior leadership and stakeholders, providing clear and actionable insights… more
- Liberty Latin America (San Juan, PR)
- …to generate and/or drive broad ranging strategic initiatives, evaluate CX growth opportunities, and execute operational enhancements. Responsible to drive ... distill insights, and build dashboards to find opportunities and bring visibility to CX initiatives and team. + Build and utilize trend analysis to determine… more
- Quality Technology Services, LLC (Atlanta, GA)
- …portfolio company.** **QTS Data Centers (Quality Technology Services)** is seeking an ** Analyst or** ** Senior Analyst , Asset Management** **(Real Estate)** ... and innovation will be supported by Servant Leadership The ** Analyst or** ** Senior Analyst , Asset...Experience with ARGUS, Workday, Salesforce, Adaptive Insights and Office Cx . + Experience providing financial and analytical support to… more
- T. Rowe Price (Colorado Springs, CO)
- …opportunity to join us and grow your career with us. About this Role: The Senior Analyst , Performance Analytics position is a key role on the Performance ... long-term plans for II Business Unit. Role Summary: The Senior Analyst must be able to transform...to successfully manage multiple priorities and partner with Marketing, CX , Sales, Advanced Analytics, and other teams. This role… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Benefits Analyst will be responsible for the day-to-day initiatives ... every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We… more
- Amazon (Nashville, TN)
- …resulting in exceptional CX and long-term FCF. WW Transportation seeks a Senior Financial Analyst to join the FP&A team. This role offers opportunities ... prioritize. Key job responsibilities - Provide regular projects' updates to senior management and ensures deadlines are meeting stakeholders' expectations. - Uses… more
- Cisco (San Jose, CA)
- …Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco's CX business. You will be ... Global Communications team and a key member of the Analyst Relations team, reporting into the Senior Director of the Corporate and International AR. You will… more
- Lowe's (Mooresville, NC)
- **Job Description:** The Customer Insights Sr. Analyst drives customer satisfaction by managing surveys, analyzing data, and presenting actionable insights to ... with a customer-centric mindset and excellent communication skills. Prior experience with CX platforms like Medallia or Qualtrics and tools like Adobe Analytics is… more
- ARServices (Reston, VA)
- …your career. Join us and be part of something extraordinary. ARServices is seeking a Budget Analyst to work in Reston, VA area. A Budget Analyst will support the ... + Coordinate and draft financial planning/programming correspondence and secure DTRA, RD- CX Program Management Office approval prior to distribution. + Assist the… more
- Brookdale Senior Living (Brentwood, TN)
- …at least a year. Responsibilities The role of the Research and Insights Data Analyst is to drive survey data analysis for customer experience. This role will support ... language processing. + Advise on customer experience opportunities and research related CX data. + Provide support on visual communication and design elements for… more
- ARServices (Kirtland, NM)
- …the DTRA RD Counter Weapons of Mass Destruction (CWMD) Technologies Department ( CX ), Weapons and Capabilities Division (RD-CXW) team. The ideal candidate for this ... the development of program plans including expenditure tracking + Assist the Division Senior Program Manager and Task Lead on all matters relating to Division… more
- Qualtrics (Provo, UT)
- …over 6,000 people across the globe who think that's work worth doing. ** Senior Integrated Marketing Manager - Customer Experience** **Why We Have This Role** The ... partnerships with product marketing, brand strategy & content, communications, analyst relations, and other stakeholders when developing/launching programs in… more
- Port Authority of New York and New Jersey (Jersey City, NJ)
- **Description** The position internally is called " Senior Data Analyst ". Under the general supervision of the Data Analytics, Program Manager for the PATH ... extract business intelligence, advance operational planning, support capital planning, support CX , and optimize operations. + Provide the data collection, analysis… more
- DISH Network (Englewood, CO)
- …customer experience. **Job Duties and Responsibilities** As a Voice of Customer (VOC) Analyst , you will own the management and reporting of Sling's VOC metrics and ... provide intelligence to business partners, and implement scorecards to embed CX data across the company. Planning and conducting high-quality, in-depth quantitative… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... Developer as determined by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires a higher level of… more
- Qualtrics (Reston, VA)
- …our clients in the moments that matter + Expand your product knowledge across both CX and EX products + Share your expertise with your team to drive fast resolution ... excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst , XM Success Manager or Solution Specialist. Things You'll Do Enterprise… more