- Capgemini (Chicago, IL)
- …**Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Tech Lead_ **Location:** _IL-Chicago_ **Requisition ... + Strong understanding on Power Platform for additional customizations. + Experience with Power Pages to build customer facing portals. + Experience of Power Virtual Assistant implementation + Experience with Sales Premium License features Sales Hub, Sales… more
- Ford Motor Company (Detroit, MI)
- …to ensure scalable differentiation - viable / desirable / feasible. + Lead cross-functional teams in delivering holistic customer experiences. + Develop and test ... implementation teams (skunkworks) + Support the measurement development for Ford Pro CX including developing future priorities through the CX prioritization… more
- Warner Bros. Discovery (Tallahassee, FL)
- …here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to coordinators, assist with escalated customer contacts, communicate ... leaders, to ensure errors and issues are reported and prioritized. The Team Lead must have strong interpersonal and communication skills and have the capacity to… more
- Capgemini (Chicago, IL)
- …Capgemini. **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Experlogix CPQ Tech Lead_ **Location:** ... **Job description:** + Overall lead for Configure Price Quote (CPQ) Platform (Experlogix). + Maintaining the Experlogix database. **Key Responsibilities:** +… more
- Amazon (New York, NY)
- …guardrails for Ad CX in collaboration with partner teams (eg, Ads, Tech , Analytics). * Establish, refine and execute levers for scaling and optimizing Prime ... ad content based on regulatory and market considerations. * Lead Ads CX program reviews with leadership...stakeholder teams that contribute to successful launch: operations integration, tech and ops, and support systems enablement. * Deliver… more
- Mastercard (Arlington, VA)
- …other teams to comply with security and engineering principles Simplifying existing GCC CX Tech processes and technologies About You Technical Qualifications Has ... results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX...to the Mastercard organization. In this role, you will lead the architectural strategy, design and development of scalable… more
- Amazon (Arlington, VA)
- …and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications - 5+ years ... talented technologists, you can decide where a career Prime Video Tech takes you! The PV Ads CX team owns personalizing Ads experience for a customer on Prime… more
- Amazon (Seattle, WA)
- …judgment, and deep curiosity about how things work. Key job responsibilities * Lead the development of a visionary project north star, multi-year strategy, and ... and driving follow-up actions and communications * Make trade-off decisions with the tech team regarding features and priorities within the roadmap based on overall… more
- Amazon (New York, NY)
- …discovery experience across amazon.com, Amazon app, Kindle apps, and devices. As a product lead for Author Discovery CX , you will co-own the vision and ... execution, building delightful discovery experiences around the author of a book, working across engineering, design, and analytics. We help readers find their next favorite author by creating new author-based recommendations, adding exclusive author content… more
- Amazon (Seattle, WA)
- …Amazon Photos Product Management team is looking for a Sr. PM Technical to lead our Computer Vision AI (CV-AI) product portfolio. CV-AI is used to understand people, ... learn by diving deep into both customer behaviors and tech , and you use this super power of dive...using CV-AI. - Partner with Applied Science, Engineering, peer CX Product Managers, and Leadership, to craft the overall… more
- Amazon (Seattle, WA)
- …shop Everyday Essentials (EE) products. LeeP is looking for a Sr. Product Manager to lead and own the Virtual Multipack (VMP) product. VMP (live for retail offers in ... VMPs and ways to improve the current VMP discovery, CX , and adoption. Key job responsibilities Own the 1...internal stakeholder teams to negotiate improvements to the VMP CX . Develop auditing mechanisms to ensure an impeccable VMP… more
- Amazon (Seattle, WA)
- …the team, you will lead the charter for the Luxury and Premium CX , making Amazon the most preferred destination for high-end fashion purchases. You will be ... Description Lifestyle Based Shopping team within F2 Tech strives to deeply understand customer preferences, and shopping choices to help them purchase products that… more
- Amazon (Seattle, WA)
- …Photos Product Management team is looking for a Sr. Product Manager-Technical to lead the Personalization space. This Product Manager will invent new deeply personal ... learn by diving deep into both customer behaviors and tech , and you use this super power of dive...model to production. - Experience working on front-end UI CX of consumer mobile apps and running A/B experiments… more
- Amazon (Culver City, CA)
- …(PVCAPs) team is looking for a visionary Principal Product Manager Technical to lead the lifecycle of our flagship products. This role is a unique opportunity ... Establish and optimize structures and mechanisms for long-term product success, including CX and product performance audits. About the team The Prime Video Content… more
- Amazon (Seattle, WA)
- …while also helping us uncover opportunities in new industries like wearable tech and video/streaming content. They'll drive the Amazon Anywhere partner pipeline end ... partner needs and our strategic objectives; * Negotiation and Contract Development: Lead our negotiations with potential partners including terms related to CX… more
- Amazon (Seattle, WA)
- …and apply the appropriate guardrails to ensure a consistent and high-quality CX . Outbound Communications seek a talented Applied Scientist to join our team ... As an Applied Scientist on the team, you will lead the roadmap and strategy for applying science to...an opportunity to come in on Day 0 and lead the science strategy of one of the most… more
- Amazon (New York, NY)
- …worldwide, and apply the appropriate guardrails to ensure a consistent and high-quality CX . Outbound Communications seek a talented Sr. Applied Scientist to join our ... a Sr. Applied Scientist on the team, you will lead the roadmap and strategy for applying science to...an opportunity to come in on Day 0 and lead the science strategy of one of the most… more
- Amazon (Seattle, WA)
- …and repeat visits for these stores. As a Senior PMT, you will lead product strategy, turning customer insights and feedback into plans that accelerate delivery ... P13N, BuyX, Community Feedback, and SL Search to improve the holistic CX for lifestyle businesses. If you enjoy cutting through ambiguity, eliminating complexity… more
- Amazon (New York, NY)
- …worldwide, and apply the appropriate guardrails to ensure a consistent and high-quality CX . Outbound Communications seek a Sr Manager of Applied Science with strong ... to join our team and head the combined Science and Analytics team. You will lead a team of machine learning scientists, data scientists, and BIEs to help us discover… more
- BD (Becton, Dickinson and Company) (Newark, NJ)
- …activities, and service follow-up calls in support of BD Customer Experience (# CX ) initiatives. + Using solving techniques and analytical thinking skills to diagnose ... complaints in appropriate systems of record for resolution and investigation. + Lead trunk stock inventory within limits established by Recommended Spare Parts… more