- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** Full Time **Education Level** ... Shift Available: Monday thru Friday, 7:00am to 12:00pm** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality customer… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent ** **Job Details** **Job Location** Chicago, IL **Position Type** Full-Time/Part-Time **Education Level** High School/GED **Salary Range** ... all protected health information and HIPAA guidelines; + Answer inbound calls in call center and document all calls; + Make outbound calls to enroll members into… more
- The Hartford (IL)
- …WE ARE LOOKING FOR : + Demonstrated background in sales, customer service, insurance, call center , retail, or a related field preferred. + Resiliency and ... int egrity, where we place the customer at the center of everything we do. Our team values open...you toward achieving your career goals. AS A SALES AGENT YOU WILL + Provide insurance recommendations, quotes, and… more
- Nelnet (Springfield, IL)
- …for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic ... of Federal loan borrowers, consumer loan borrowers, Business Process Outsourcing (BPO) call center work and first party post default recoveries teams. It is a… more
- Robert Half Accountemps (Deer Park, IL)
- Description We are seeking a dedicated Onsite Call Center Agent to join our dynamic team. As an Onsite Call Center Agent , your primary function ... angry clients, as needed. 4. Building lasting relationships with clients and other call center team members based on trust and reliability. 5. Adhering to all… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose of the… more
- ManpowerGroup (Northbrook, IL)
- …offers a free education up to a BS Degree. + Skill certification courses specific to Call Center , Accounting and Team Lead roles. + Recognition Programs - a time ... All these terms make up our **Remote Customer Service Agent ** **.** This position is responsible for offering a...diploma or GED equivalent. Have 2-3 years of professional call center experience preferred. + Capable of… more
- Mass Markets (IL)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... POSITION OVERVIEW WORK-AT-HOME INBOUND INSURANCE AGENT We are hiring insurance agents who are...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Driveline (Taylorville, IL)
- …Education & Experience Requirements + High School Diploma or equivalent required + Some call center or customer service experience is preferred, but not required ... Field Support Agent Date Posted: 04/01/2024 Apply (https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/90672) + Employee...enter the calls into the system, correctly code each call , and enter comments detailing the issue and the… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...unexpected. When you partner with us, you're at the center of a vast network of experts who will… more
- Navient (Springfield, IL)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- United Airlines (Chicago, IL)
- …conduct quality assurance checks, and more. The Senior Manager of Contact Center Continuous improvement is responsible for setting the strategy for process ... Airlines customers. + Lead and be responsible for the contact center continuous improvement strategy, identifying areas for enhancement and implementing innovative… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Extra Space Storage (Aurora, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Cicero, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Lincolnshire, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Marriott (Springfield, IL)
- …other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice ... experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of...Working knowledge of Nice CXone, Supervisor, Studio, and Max agent highly desired. + Working knowledge of various IVR… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Teleperformance USA (IL)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments + Track all call related information for auditing and reporting purposes +… more