- Randstad US (Nashville, TN)
- call center agent - high volume. + nashville , tennessee + posted 5 days ago **job details** summary + $16 - $16.50 per hour + temporary + high school + ... and administrative support occupations + referenceAB_4520568 job details The high-volume call center agent is responsible for efficiently managing a large… more
- Randstad US (Nashville, TN)
- high volume - call center agent . + nashville , tennessee + posted april 1, 2024 **job details** summary + $16 - $16.50 per hour + temporary + high school + ... and administrative support occupations + referenceAB_4504323 job details As a Call Center Customer Service Representative, your primary responsibility will… more
- DXC Technology (Nashville, TN)
- …Functions** + Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. + Records call on account history record ... with results of the inquiry; initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner. + Processes customer requests by sending faxes, returning telephone messages, sending… more
- Marriott (Nashville, TN)
- …& Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center , 2800 Opryland Drive, Nashville, Tennessee, United States **Schedule** Part-Time ... **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard,… more
- Nelnet (Nashville, TN)
- …for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic ... of Federal loan borrowers, consumer loan borrowers, Business Process Outsourcing (BPO) call center work and first party post default recoveries teams. It is a… more
- Metro Nashville Government (Nashville, TN)
- Utility Customer Care Agent 1- Call Center Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/4440281) Apply Utility Customer Care ... Agent 1- Call Center Salary $42,425.32 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 24309E Department Metro Water Services… more
- TEKsystems (Nashville, TN)
- …are receiving Skills: Customer service, Help desk support, Support, Customer support, Call center , Service desk, Help desk, Troubleshooting, Technical support, ... Customer service oriented, Customer experience Additional Skills & Qualifications: Need to have GED or HS Diploma. This is a work from home position with 2 morning shifts. Must have high speed connected internet. Must have good customer service/communication… more
- Marriott (Nashville, TN)
- …& Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center , 2800 Opryland Drive, Nashville, Tennessee, United States **Schedule** Full-Time ... or department (eg, Engineer, Bellperson, Housekeeping) as necessary to resolve call , request, or problem. Understand and assist with reservation services. Assist… more
- Humana (Nashville, TN)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior Medicare Product Sales experience ... + Prior Sales (any industry) experience + In addition to English, proficiency in additional languages; ability to read, write, and speak without limitations or assistance. **Additional Information** + Any Humana associate who speaks with a member in a language… more
- HCA Healthcare (Nashville, TN)
- …+ Robust analytical, Big Query, and Microsoft Excel skills. + Understanding of call center environments required. + Knowledge of relational database structure ... DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the...stakeholders to identify and document strategy and opportunities of call flows (including virtual agent and IVR… more
- Navient (Nashville, TN)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and management architectural guidelines. Note: this role does have an On- Call rotation . **KEY RESPONSIBILITIES** + Identify, deploy, maintain, and administrate… more
- Marriott (Nashville, TN)
- …other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice ... experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of...Working knowledge of Nice CXone, Supervisor, Studio, and Max agent highly desired. + Working knowledge of various IVR… more
- Randstad US (Nashville, TN)
- …seeing an individual that can speak English and Spanish fluently. This is a high volume call center type of position taking calls 100+ calls a day. If you are ... online account page. + Serve as a quality control agent , informing department manager of any recurring issues and/or...manager of any recurring issues and/or ideas for decreasing call volume.. + Handle documents considered confidential in a… more
- Verint Systems, Inc. (Nashville, TN)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, adhoc) which as requested by customers and… more
- Aimbridge Hospitality (Nashville, TN)
- …Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check room rate ... following and maintaining Aimbridge Hospitality standards (ie answering phones call -backs to guests guest request log). + Have knowledge...Bridgestone Arena home of the Nashville Predators, Music City Center , Frist Center for the Visual Arts,… more
- Ferguson Enterprises, LLC. (Nashville, TN)
- …across all levels of the organization + Ability to handle a fast-paced call center environment + Be well organized, detailed, and have time-management ... General areas of responsibility include reception, mailroom services, sales agent support, conference management, administrative support services, and secretarial… more
- Sutherland Global Services (Nashville, TN)
- …whole-heartedly. + Active property and casualty license + One year of experience in a Call Center with one year of sales-related experience or in a role with ... limited to travel insurance coverage questions, website troubleshooting, purchase inquires and agent support requests. We offer: + Competitive pay of $20.00 hourly,… more