- Refloor (Troy, MI)
- Call Center Agent at Refloor Refloor is the leading flooring company in America, and we are looking for talented individuals to join our team as Call ... and professional demeanor + Preferred: At least one year of sales-based call center experience + Experience with Salesforce CRM is helpful Benefits + $15-$20… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …* Answer incoming calls to assist with reservations, confirmations, room need requests, and questions. * Warmly greet a high volume of calls and perform reservation ... procedures. * Explain hotel details, rates, services, amenities, and other information about the hotels as requested. * Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies. * Provide incoming callers with… more
- The Hartford (MI)
- …WE ARE LOOKING FOR : + Demonstrated background in sales, customer service, insurance, call center , retail, or a related field preferred. + Resiliency and ... int egrity, where we place the customer at the center of everything we do. Our team values open...you toward achieving your career goals. AS A SALES AGENT YOU WILL + Provide insurance recommendations, quotes, and… more
- Nelnet (Lansing, MI)
- …for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic ... of Federal loan borrowers, consumer loan borrowers, Business Process Outsourcing (BPO) call center work and first party post default recoveries teams. It is a… more
- Conduent (MI)
- …address and research customer inquiries and provide appropriate and accurate information. . Inbound Call Center - The Agent is responsible for responding to ... **.** **Bilingual Required ( Spanish)** **. A minimum of 1-year call center experience in telephone customer service or related experience** **. Computer… more
- Comerica (Auburn Hills, MI)
- Contact Center Agent Tier 2 The office is...$1,000 for every qualified new hire referral * Comerica Call Center earned the Gold Award for Training ... with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a...or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment.… more
- Mass Markets (MI)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- Allen Harmon Insurance Agency (Battle Creek, MI)
- …+ Three years related work experience. Prefer exposure to insurance agency and call center environment. + Command of verbal and written communication skills. ... MI. We are currently looking for a full-time insurance agent in our Battle Creek office. We offer professional...based on experience, including the benefits listed below: Insurance Agent Benefits and Perks + Compensated the first three… more
- Mass Markets (MI)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... POSITION OVERVIEW WORK-AT-HOME LICENSED PROPERTY & CASUALTY INSURANCE AGENT We are hiring licensed insurance agents who...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Randstad US (Howell, MI)
- …Skills + Customer Service + Typing Skills + Adapting to Change + Insurance + Call Center Support + Customer support Qualifications: + Years of experience: 1 year ... customer service agent - hybrid. + howell , michigan +...support occupations + referenceAB_4504331 job details As a Service Agent in the Commercial Lines Ops team, you will… more
- Mass Markets (Bay City, MI)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call ... POSITION OVERVIEW INBOUND TOLL COLLECTIONS AGENT (ENTRY-LEVEL) We are looking for Customer Service...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Humana (Lansing, MI)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior Medicare Product Sales experience ... + Prior Sales (any industry) experience + In addition to English, proficiency in additional languages; ability to read, write, and speak without limitations or assistance. **Additional Information** + Any Humana associate who speaks with a member in a language… more
- Chervon North America (Grand Rapids, MI)
- …+ Support forecasting efforts by providing accurate and timely data related to call center performance. + Collaborate with the management team to identify ... closely with software providers to ensure the effective implementation and maintenance of call center technology. + Provide feedback and insights to software… more
- Navient (Lansing, MI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Extra Space Storage (Canton, MI)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Honor Community Health (Pontiac, MI)
- …Support Staff Management: + Responsible for hiring, onboarding, training, and managing all call center staff. + Conducts regular touch base and development ... Manager of Operational Excellence will serve as a change agent to drive processes and patient centricity in a...patient satisfaction survey and patient complaint/resolution process. + Provides call center performance reports to leadership and… more
- Marriott (Lansing, MI)
- …other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice ... experience with ACD/PBX, adjuncts and interfaces in a multi-site call center environment. + Working knowledge of...Working knowledge of Nice CXone, Supervisor, Studio, and Max agent highly desired. + Working knowledge of various IVR… more
- Corewell Health (Grand Rapids, MI)
- …better suit client needs + Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service by utilizing ... continuing education classes in order to maintain active Life and Health agent licenses (Priority Health). Qualifications + Preferred Bachelor's Degree a related… more
- Teleperformance USA (MI)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... your future!** How do you become a Licensed Insurance Agent ? Teleperformance offers a 5-day paid training to help...Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?… more