- Mass Markets (Dallas, TX)
- …P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to… more
- Spectrum (Charlotte, NC)
- …PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales, or ... customer experience. + Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions. +… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound ... Actively and consistently support all efforts to simplify and enhance the customer experience. + Responsible for skillfully retaining customers through positive … more
- BlueTriton Brands (Boston, MA)
- …We are seeking a ** Customer Retention Coordinator** (CRC) to join our Customer Engagement Center (CEC) team. The primary role of the CRC is to partner ... hour + shift differential paid for applicable hours worked ** Customer Retention ** : + Assist with report-outs...preferred + 1-3 years of previous experience in a call center environment preferred + 1-2 years… more
- Insight Global (Las Vegas, NV)
- …experience as a customer service professional (Face to face interaction and/or call center experience preferred) null We are a company committed to creating ... Job Description Insight Global is seeking a highly motivated and results-driven Customer Retention Specialist to join one of our clients dynamic teams. As a … more
- Molina Healthcare (New York, NY)
- **Job Description** **Work Location - New York** Oversees the day-to-day operations of the retention call center and field sales teams; Oversees and ... Evaluates and optimizes processes as they are related to call center and field operations. + Innovative...experience required. + Minimum 7-9 years in Medicaid and customer retention or related roles underpinned by… more
- Spectrum (Pharr, TX)
- …or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales - ... experience. + Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...coaching, engagement, retention , and recognition initiatives for Customer Solution Center Team Members to support… more
- British Swim School (Jersey City, NJ)
- Remote Call Center Customer Service Rep English/Spanish Bilingual Part Time * Fully Remote - US Benefits: + Dental insurance + Health insurance + Paid time ... off A Call Center Customer Service Representative...role-playing, and coaching to conduct conversations that will optimize customer retention opportunities on existing or returning… more
- Wolters Kluwer (Kennesaw, GA)
- …or digital content product sales + B2B inside sales, contact or call center sales/supervisory experience **Other Knowledge, Skills, Abilities, or ... North America** is looking for a **Manager, Sales Business Retention ** to join our team in our Kennesaw, GA...reps in maintaining and mastering on-going relationships with each customer on the basis that each communication provides value… more
- Dartmouth Health (Lebanon, NH)
- …meal choices for admitted patients. They do this by receiving calls from patients in the call center and by going to patient rooms to help patients select their ... paced, team oriented department. We are currently offering a sign-on- retention bonus for part-time 20 - 29 hours and...assembly and cleaning of patient trays. There is no customer or patient interaction in this role. * TheHostposition… more
- Bank of America (Spokane, WA)
- …Diploma * 1+ years customer service experience (face to face or call center environment) *Established customer service, relationship management, and ... Centralized Merchant Consultant - CRPT/ Retention Spokane, Washington;Richmond, Virginia **Job Description:** Execute ...schedule provided by management to ensure availability in contact center environment * Maintain accurate records and adhere to… more
- UPMC (Erie, PA)
- …quality of customer service. + Functions as the backup to the Call Center Supervisor/Coordinator. Communicates all customer and staff complaints or ... to work 2nd or 3rd shift hours when on call ** **Purpose:** To enhance customer service by...supplies and technology hardware for the Call Center . Assist with facilitating departmental recruitment and retention… more
- Providence (Brea, CA)
- **Description** Under the direction of the Call Center Manager, the Call Center Supervisor is responsible for direct supervision of the Call ... Center Staff and collaborates with Call Center leadership to guide and support departmental needs. In addition, this position is responsible for assisting in… more
- Mass Markets (Dallas, TX)
- …augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center -services/) , customer services, and ... POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED)...to achieve first contact resolution and aides in policyholder retention + Leverages opportunities to expand customer … more
- Chenega Corporation (VA)
- …directing, and coordinating work activities of health care related call center personnel preferred. * Support recruiting and retention in accordance with ... Federal Solutions, LLC.** , a **Chenega Professional Services** ' company, is looking for a ** Call Center Manager.** The Call Center Manager will support… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... is the right fit for you. The Personal Lines Retention Agent provides a high level of service to...a plus). + 1+ year experience in sales or customer service. + Embrace the latest technologies available. +… more
- Corewell Health (Grand Rapids, MI)
- …client needs + Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service by utilizing software, ... Job Summary Provide excellent customer service customers by answering questions to educate...information and diffusing angry clients, as needed. + Membership Retention /Sales Growth: Work with Manager to develop and implement… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... Full time **Shift:** Day Shift **Description:** Entry Level - Call Center Registration Associate - Rensselaer -...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Hendrick Automotive Company (Cary, NC)
- …Way, Cary, North Carolina 27511 Summary: Centrally located in the Cary Automall. Call Center , Receptionist, or Dealership experience helpful but not required. ... and make some outbound calls for Service Reminders and Customer Retention . Part time availability 25-30 hours...√ High School Diploma Field of Study/Work Experience: o Call Center o Automotive o Business o… more