- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking a Call Center Sales Director experienced in Property and Casualty and Life insurance to support complex business process ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... other operational management associated with day to day contact center operations. Operationally, the Associate Director is...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call center ... and possess a strong work ethic. A background in call center operations management is required, and...direct reports. Operations Managers work closely with the site director and client account managers to ensureadherence to corporate… more
- Mass Markets (Wichita, KS)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... report to work at one of our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Wichita, KS)
- …MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose ... in P&C account management. Experience in BPO insurance contracts, contact center operations, client services, or account management is preferred. In addition,… more
- Mass Markets (Wichita, KS)
- …MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose ... POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Director to support Property and Casualty business process outsourcing accounts. In this… more
- Mass Markets (Wichita, KS)
- …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... provided by the IT department. Reporting directly to the director of network engineering, this position serves as the...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more