- Chervon North America (Grand Rapids, MI)
- …it all. Summary of Responsibilities We are seeking a highly organized and detail-oriented Contact Center Queue Specialist to join our dynamic team. The ideal ... ensure a smooth and seamless customer experience. The Contact Center Queue Specialist will collaborate...efforts by providing accurate and timely data related to call center performance. + Collaborate with the… more
- UPMC (Erie, PA)
- … Center is seeking a dedicated individual to join our team as a Contact Center Specialist ! In this role, you'll be at the forefront of our Contact ... apply now to join our team as a Contact Center Specialist with Physician Network Admin. The...graduate or equivalent. 2 years customer service experience or call center experience required OR 1 year… more
- UPMC (Pittsburgh, PA)
- **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join their Pittsburgh Primary Care office! This position works Monday ... a part of this great team!** **Purpose:** The Contact Center Specialist will provide support for the...to ensure internal and external patient satisfaction while maintaining call servicing and quality standards. Typically, functions under the… more
- UPMC (Pittsburgh, PA)
- UPMC Department of Neurosurgery is hiring a full-time Contact Center Specialist to support their team onsite at UPMC Presbyterian Hospital in Oakland, PA! In ... or holidays required! This position is part of a call center team that supports a group...on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure… more
- Lancaster General Health (Lancaster, PA)
- …at multi specialty site. Candidate will work closely with Lead Customer Service Specialist at this location. Hours: Mon-Fri 8:30-5 No Evenings No Weekends No ... according to performance standards. + Ability to resolve work queue issues and missing registration items via electronic medical...Time Off and Paid Holidays + Shift, Weekend and On- Call Differentials + Health, Dental and Vision Coverage +… more
- Vanderbilt University Medical Center (Nashville, TN)
- …other office visits with various computer systems in the hospital or clinic. * Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or ... provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and… more
- Lancaster General Health (Lancaster, PA)
- …of operations 6:30am-4pm. No Holidays. **LOCATION:** Crooked Oak Outpatient Center -Lancaster, PA. **ESSENTIAL FUNCTIONS:** Qualified individuals must have the ... queues according to performance standards. Ability to resolve work queue issues and missing registration items via electronic medical...Time Off and Paid Holidays + Shift, Weekend and On- Call Differentials + Health, Dental and Vision Coverage +… more
- Lancaster General Health (Lancaster, PA)
- …work queues according to performance standards. + Ability to resolve work queue issues and missing registration items via electronic medical record. Environmental ... Time Off and Paid Holidays + Shift, Weekend and On- Call Differentials + Health, Dental and Vision Coverage +...partnership with Kindred Healthcare). We are an Accredited Trauma Center -Level I through the Pennsylvania Trauma Systems Foundation with… more
- City National Bank (Phoenix, AZ)
- …products, services, client impacting issues and fee concerns. Review online manuals and Call Contact Center Reference Guide (CCRG) to ensure adherence to policy ... **CLIENT CARE SPECIALIST ** **WHAT IS THE OPPORTUNITY?** The Client Care...clients on issues requiring immediate attention. Inform Client Contact Center Management of potential problem situations and issues requiring… more
- TEKsystems (Santa Monica, CA)
- …in ServiceNow by taking ownership and providing accurate, timely updates in your personal queue and the Office Technology Operations queue while meeting our SLAs ... and KPIs for incidents and tasks. * Support queue management by identifying trends, opening Parent and/or Problem...resource as and when required. * Participate in on call rotation as required. Qualifications: * Diploma or Bachelor's… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... resources, and much more. Posted Job Title IT Support Specialist B, Penn Dental Medicine Job Profile Title Information...+ Answer phones and record incidents; manager Service Desk queue and support calendars; draft responses to PDM Service… more
- Percepta (Houston, TX)
- …providing engaging customer service to matin customers brand trust within a dynamic call center environment * Utilizes strong active listening skills to identify ... 30 mile radius of Spartanburg, SC. The Customer Experience Specialist - Inquiry (CXSI) will work with customers to...call types) or warm transferring to the CXSC queue * Liaise with various CRC departments, (ie Learning… more
- University of Washington (Seattle, WA)
- …Clearance Team (FACT)** has an outstanding opportunity to hire a **FINANCIAL ACCESS SPECIALIST 1.** **WORK SCHEDULE** + 40 hours per week, Day Shifts + Mondays ... workstation areas may include: Sandpoint Non-Seattle Campus (Magnuson Park), Harborview Medical Center (HMC), University of Washington Medical Center (UWMC) or… more
- Randstad US (West Des Moines, IA)
- escalations specialist . + west des moines , iowa +...Service + Adapting to Change + Active Listening + Call Center Support + Customer Relations + ... My client is looking to fill several Hybrid Escalations Specialist positions on their Customer Complaints team. If you...When a customer has a highly escalated complaint will call into the intake team. Have likely already talked… more
- Lithia & Driveway (Tampa, FL)
- …or computer related environment including hands-on experience as a Service Desk Agent, Call Center Specialist , or Support Analyst, providing Customer Service ... Dealership:L0105 Lithia Home Office Sr. Technology Support Specialist - Regional The Technology Service Operations (TSO)...on Incident Resolution and Request Fulfillment from a ticket queue to complete work orders in a timely manner… more
- MyFlorida (Tallahassee, FL)
- ENTERPRISE SYSTEMS SPECIALIST - 55010006 Date: Apr 27, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify employer. For more ... No: 815253 Agency: Department of Transportation Working Title: ENTERPRISE SYSTEMS SPECIALIST - 55010006 Position Number: 55010006 Salary: $44,147.84 - $51,505.81… more
- Covr Financial Technologies (Houston, TX)
- …First, Collaboration, Innovation and Fun! JOB SUMMARY: In a call center setting, the Application Fulfillment Specialist - Bilingual Spanish or Mandarin ... Application Fulfillment Specialist - Bilingual Spanish or Mandarin REPORTS TO:...will receive inbound calls, make outbound calls from a call queue , and call on… more
- Covr Financial Technologies (Houston, TX)
- …First, Collaboration, Innovation and Fun! JOB SUMMARY: In a call center setting, the Application Fulfillment Specialist is responsible for both inbound ... APPLICATION FULFILLMENT SPECIALIST REPORTS TO: Application Fulfillment Manager DEPARTMENT: Operations...will receive inbound calls, make outbound calls from a call queue , and call on… more
- Covr Financial Technologies (Houston, TX)
- …experience with increasing responsibility Minimum 2 years customer service experience, preferably call center experience Skills and Experience: + Life insurance ... REPORTS TO: Sr. Application Fulfillment Specialist DEPARTMENT: Operations FLSA STATUS: Non-Exempt TRAVEL: None...role will receive a request for application from a queue , shared with other Intake Specialists, review the request,… more
- ManTech (Glen Burnie, MD)
- …+ Resolving all customer calls/issues within 20 minutes timeframe or escalating the call or ticket to the appropriate queue /group for resolution (Tier 2, ... and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team in the **Herndon, VA**...**Herndon, VA** . This position supports a 24/7/365 service center . You will have the option of three different… more