- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- TEKsystems (Boston, MA)
- Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying) This role is ... MANDATORY DURING TRAINING 2-3 WEEKS Must Haves: + Previous call center /customer service experience is a MAJOR...shifts require working every Saturday or Sunday. + Servicing patient calls and entering information into a computer system… more
- Children's Hospital Boston (Boston, MA)
- 73485BRJob Posting Title: Patient Experience Representative ( Center for Airway Disorders)Department:Otolaryngology and Communication ... about the Center for Airway Disorders here (https://www.childrenshospital.org/programs/ center -airway-disorders) . The Patient Experience Representative … more
- TEKsystems (Boston, MA)
- Position: Healthcare Call Center Rep The most trusted answering services partner for the healthcare systems in Boston is currently hiring a Healthcare Center ... and other corporate support staff Qualifications: . Any previous Healthcare or Call Center experience . Professional and friendly communication ability .… more
- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... 74155BRJob Posting Title: Patient Experience Representative I (Otolaryngology)Department:Otolaryngology and... and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments… more
- Children's Hospital Boston (Boston, MA)
- 74147BRJob Posting Title: Patient Experience Representative I ( Patient Access, 40 hrs/wk, Days)Department:Ambulatory ... may vary between 7:00a - 7:00p. 100% onsite. The Patient Experience Representative I will be responsible...+ May be required to rotate in departments with call centers. + Patient Registration/Admissions/Discharge: + May… more
- Children's Hospital Boston (Boston, MA)
- 74948BRJob Posting Title: Patient Experience Representative (Per diem) Primary CareDepartment:Ambulatory ServicesAutoReqId:74948BRStatus:Part-TimeStandard Hours ... am to 3:30 + Sunday 8:30 am to 2:30 Patient Experience Representative 1. Customer Service a....issues. h.May be required to rotate in departments with call centers. 2. Patient Registration/Admissions/Discharge a.May be… more
- Children's Hospital Boston (Boston, MA)
- 72872BRJob Posting Title: Patient Experience Representative (Waltham) 4:00pm-8:00pmDepartment: Patient ... helps with IV medication administration for multiple specialties throughout BCH. Patient Experience Representative 1. Customer Service administrative a.… more
- Beth Israel Lahey Health (Burlington, MA)
- …is respected and patient safety is preserved. **Job Description:** **The Patient Access Representative role is now eligible for a** **$1,000 sign ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Beth Israel Lahey Health (Burlington, MA)
- …is respected, and patient safety is preserved. **Job Description:** **The Patient Access Representative role is now eligible for a** **$1,000 sign ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Children's Hospital Boston (Boston, MA)
- …directing patients, families and visitors. + Registering new patients. + Rotating in department call center to assist with scheduling and customer service. + ... 74289BRJob Posting Title: Patient Experience Representative I (Gynecology)Department:GynecologyAutoReqId:74289BRStatus:Full-TimeStandard Hours per Week:40 Job… more
- Atrius Health (Beverly, MA)
- …Thursday 8:00a- 12:00p (noon) totaling at 28 hrs. per week.*This location is a call center based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *_SKILLS_ * Able to communicate in a… more
- Atrius Health (Watertown, MA)
- …8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week.**This location is a call center -based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. _SKILLS_ * Able to communicate in a… more
- Fenway Health (Boston, MA)
- …+ Promote, facilitate, and provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center staff with escalation calls ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more