- Novo Nordisk Inc. (Plainsboro, NJ)
- …through omnichannel engagement. This individual is responsible for ensuring that Center of Excellence areas and strategies are based on brand/portfolio/digital ... enterprise consumer brand teams, Global Marketing, Corporate Communications, Market Access, Medical, Sales , Legal, Compliance & IT, as well as the subject matter… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... therapeutic area, brand, & company objectives. Responsible for pulling-through our Center of Excellence (COE) area strategies and capabilities based on therapeutic… more
- Spectrum (Charlotte, NC)
- …or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... and phone services (restrictions do apply). JOB SUMMARY TheResidential Retention Representativemaximizes opportunities to retain existing customers from disconnecting… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound and ... Identify and engage with company personnel to assist with retention efforts as warranted. + Ask insightful questions regarding...customer satisfaction and reason for cancellation. + Update CSG, Sales force, CIT, and billing system with result of… more
- Wolters Kluwer (Kennesaw, GA)
- …content product sales + B2B inside sales , contact or call center sales /supervisory experience **Other Knowledge, Skills, Abilities, or ... sales objective through effective management of a business retention sales team of 8-10 inside ...escalating and resolving issues + Regularly inspects key individual sales metrics used for diagnosis (ie call … more
- Corewell Health (Grand Rapids, MI)
- …better suit client needs + Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service by utilizing ... or clarifying information and diffusing angry clients, as needed. + Membership Retention / Sales Growth: Work with Manager to develop and implement strategic plans… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... (MST)schedule.** **Job Summary** Manages a team of dynamic inbound sales agents in a hybrid work environment. Measures and...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Spectrum (Pharr, TX)
- …related field or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... JOB SUMMARY Responsible for managing retention agent in an effort to retain existing...improve commission earnings potential. + Manage agent compliance of call handling metrics to include productive time, schedule adherence,… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …office set-up assistance + Wellness programs and more! What you will do: + Drive sales through outbound call campaigns + Source, develop leads and prospect + ... We call our club's vision, mission, values, and supporting...Smart Home Security is hiring NOW! AAA Smart Home Sales Agents receive: + Uncapped pay - Combined with… more
- Geisinger (Pittston, PA)
- …Summary Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the ... other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives. Job Duties + Increases membership through effective … more
- BlueTriton Brands (Huntsville, TX)
- …+ Bachelor's degree preferred + 1-3 years of previous experience in a call center environment preferred + 1-2 years of experience with BlueTriton ... We are seeking a **Customer Retention Coordinator** (CRC) to join our Customer Engagement Center (CEC) team. The primary role of the CRC is to partner with the … more
- Bank of America (Spokane, WA)
- …Diploma * 1+ years customer service experience (face to face or call center environment) *Established customer service, relationship management, and negotiation ... Centralized Merchant Consultant - CRPT/ Retention Spokane, Washington;Richmond, Virginia **Job Description:** Execute retention and deepen relationships for… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- **Job Title: Bilingual (Spanish) Member Solutions Center ( Call Center ) Service Manager** **Job Type: Full-time** **Location: Virginia Beach, Virginia or ... Service Manager is responsible to the Director of the Call Center within the Member Solutions ...of but not limited to NPS, Membership Growth, and Retention . Responsible for coaching contact center front-line… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... is the right fit for you. The Personal Lines Retention Agent provides a high level of service to...Are driven by competition. + Enjoy participating in competitive Sales incentive contests held throughout the year. + Want… more
- Aaron's Inc (Atlanta, GA)
- …Associate (RRA) position is a full time position in a fast paced, goal oriented, call center environment. The position requires the RRA to prioritize and manage ... the primary focus being placed on excellent customer service, retention , and support. Come see why the difference is...determine the reason for overdue payment, reviewing terms of sales , service, or lease agreement(s) with the customer in… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the drive ... MCI assists companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center… more
- Mass Markets (Dallas, TX)
- …industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In addition, ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced...insurance programs and a proven track record of inside sales management + Bachelor's Degree in Management, Marketing, or… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...success of the Team. + Lead training, coaching, engagement, retention , and recognition initiatives for Customer Solution Center… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW LICENSED INSURANCE CALL CENTER TRAINER MCI is seeking an experienced trainer knowledgeable in all lines of insurance. The ideal candidate will ... skills for all aspects of the insurance business, from sales to retention and customer service. Candidates...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- **Overview** **Interstate Waste Services is Hiring Call Center / Sales Representative** **$22.50/Hour** **Interstate Waste Services, Inc.,** headquartered in ... You're an energetic professional who seeks a challenging position on a growing sales - retention and customer excellence team. You desire to work in a fast-paced… more