• Call Center Site

    Mass Markets (Las Cruces, NM)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... other operational management associated with day to day contact center operations. Operationally, the Associate Director is...sales through the actions of others + Understanding of call center tools and technology used to… more
    Mass Markets (05/02/24)
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  • Call Center Operations Manager I

    Mass Markets (Las Cruces, NM)
    …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...of direct reports. Operations Managers work closely with the site director and client account managers to… more
    Mass Markets (05/02/24)
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  • Call Center Sales Manager

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call center ... and possess a strong work ethic. A background in call center operations management is required, and...of direct reports. Operations Managers work closely with the site director and client account managers to… more
    Mass Markets (05/02/24)
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  • Desktop Support Technician

    Mass Markets (Las Cruces, NM)
    …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
    Mass Markets (05/07/24)
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  • Desktop Support Technician

    Mass Markets (Las Cruces, NM)
    …companies with business process outsourcing, staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - ... provided by the IT department. Reporting directly to the director of network engineering, this position serves as the...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
    Mass Markets (05/07/24)
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