- West Technology Group, LLC (Atlanta, GA)
- …leveraging digital messaging , personalized and predictive self-service and cloud contact center infrastructure solutions.As Senior Sales Executive, you will ... US. Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates… more
- Voyig LLC (Houston, TX)
- …fast-paced environment + 1-2 years' customer service experience, preferably in a contact center operations environment. + Additional experience in customer ... including: + Accurately respond to customer inquiries through instant messaging software + Utilize available resources to respond to...digital communications is a plus. + Social or Chat agent experience is a plus + Call center… more
- Colgate-Palmolive (New York, NY)
- …experience. This role supervises and provides strategic direction to both, outsourced contact center vendor partners as well as in-house staff, ensuring ... and experience in all aspects of the consumer care/customer service strategies, contact center management, vendor management, project management, marketing and… more
- BUNZL (St. Louis, MO)
- …the multiple National Account Customers, Bunzl branches, and the corporate office. The agent is expected to answer incoming calls with the highest level of quality ... service and the lowest error rates. The agent will handle customer inquiries, questions regarding products, and...the department + Serve as a primary point of contact and provides resolution for escalated merchandise questions +… more
- Publix (Lakeland, FL)
- …a content management system (CMS); and five years working in CCSM or a contact center environment; and four years in a professional environment requiring ... well as systems support. This includes serving as the central point of contact for all areas within Publix, curating and maintaining accurate information for… more
- City and County of San Francisco (San Francisco, CA)
- …Solutions + Teams Phone System + Meetings & Audio Conferencing + Messaging Apps (Chat/Channels) + Teams Security & Compliance + AudioCodes VoIP Systems ... Phones + Session Border Controllers (SBCs) + AudioCodes One Voice Operations Center + Microsoft 365 Modern Desktop Administration + Windows Deployment & Servicing… more
- ServiceNow, Inc. (Santa Clara, CA)
- …context, risks and desired outcomes **Nice to have:** + Experience with Contact Center as a Service (CCaaS), Virual Agent , Chat and Messaging ... application process and need an alternative method for applying, you may contact us at ###@servicenow.com for assistance. For positions requiring access to technical… more
- Snap Inc. (Los Angeles, CA)
- …The Company's three core products are Snapchat (https://www.snapchat.com/) , a visual messaging app that enhances your relationships with friends, family, and the ... team member on the Patent Team, an in-house patent creation, litigation, and strategy center , to help Snap do things the right way, make sound decisions, manage… more
- Bassett Healthcare (Cooperstown, NY)
- …What you'll do The Medical Office Assistant III serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the ... includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the… more
