- Municipality of Anchorage (Anchorage, AK)
- …(ICS). This includes training exercises as part of the AHD's Crisis Health Action Team ( CHAT ) and municipal Emergency Operations Center (EOC). In the case of a ... SR . OFFICE ASSOCIATE HOUSING AND HOMELESS SERVICES PROGRAM...of grant payments and revenues to date. Order supplies, contact vendors on status of orders, and maintain supply… more
- H&R Block (Kansas City, MO)
- **516186BR** **Title:** Sr Support Spec-Tech-S **What you'll do ** **:** **JOB SUMMARY** Functions as single point of contact for all technical support for ... internal and/or external clients. Senior level will make all attempts to provide first...Provide technical support by communicating via phone, email and chat with internal and/or external clients requiring assistance or… more
- Kohler Co. (Kohler, WI)
- …*Can effectively manage timelines and multiple priorities *Proven skills within contact center technology portfolio including telephony and workforce management ... ** Sr . Project Leader, B2C Customer Service** _Work Mode:...days in office / 2 days WFH) **Opportunity** The Senior Project Leader - B2C is an exciting innovative… more
- Capgemini (Dallas, TX)
- …IVR and Telephony System design and integration . Experience in designing Virtual Agent/ Chat Bot solutions with both ServiceNow native tools and . Good understand of ... Points** . Proficient in Service Portal or Employee Service Center . Experience in being a People Manager for.... Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in… more
- LinkedIn (Omaha, NE)
- …level agreements and agent work/life harmony. Responsibilities: + Analyze contact center data across various channels (email, phone, chat , etc.) to create ... intelligence to drive decision-making. + Organize and maintain comprehensive records of contact center performance metrics. + Master LinkedIn's WFM tools,… more
- PulteGroup (Myrtle Beach, SC)
- …company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to ... from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email...never conduct an interview via text message or Teams chat ) + We will not issue you a check… more
- PulteGroup (Charlotte, NC)
- …company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to ... from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email...never conduct an interview via text message or Teams chat ) + We will not issue you a check… more
- National General Insurance Company (Uniondale, NY)
- …+ Responds to all inquiries promptly and professionally in real-time via chat and other digital technologies + Provides exceptional customer service and accurate ... fundamental principles of insurance and risk management + Familiarity with the center s risk management operating systems, digital technologies, and tools used to… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr . Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... client has an optimal experience in any situation. The Sr . Contact Center Representative will...with mobile and online banking via phone, email and CHAT across all market segments. By joining our team,… more
- Mass Markets (Melbourne, FL)
- …support, inside sales, back-office, chat , or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS ... POSITION OVERVIEW SENIOR CONTACT TRACING OPERATIONS MANAGER SUPPORTING...to report to work at one of our physical contact center locations. To be considered for… more
- Walgreens (Deerfield, IL)
- …Designer **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL ... experience designer, interaction designer, or hybrid designer + Experience with speech recognition software applications, experience with voice or multimodal… more
- WM (Houston, TX)
- …projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/Genesys Contact Center AI Engineer to join our team. As an AI Engineer, ... the design, testing, implementation, and maintenance of the Google/Genesys and other contact center solutions for our organization. You will collaborate with… more
- Wells Fargo (West Des Moines, IA)
- …within contact center technology + Understanding of contact center technology including phone routing, email channels, chat , and various systems of ... within CEDA. STAC leads analytics development and business strategies focused on contact center operational efficiencies, quality controls, and risk mitigation… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** to join our team ... **Herndon, VA** . This position supports a 24/7/365 service center . You will have the option of three different...and developing knowledge base articles. + Providing phone, email, chat , and Service-Desk support for end users that are… more
- AAA Mid Atlantic (Wilmington, DE)
- …, and Email routing. Administer and support PureCloud (Genesys Cloud) experience with contact center technologies (such as ACD, dialer, call recording, WFM, ... with the following: Administrating and supporting Purecloud (Genesys Cloud); Experience with contact center technologies, such as ACD, dialer, call recordings,… more
- HSBC (Buffalo, NY)
- …asynchronous chat channel with their everyday banking products within a contact center environment. As our Senior Conversational Banking Representative ... our investors, our communities and the planet we all share. A Senior Conversational Banking Representative is trained to simultaneously handle multiple existing and… more
- Municipality of Anchorage (Anchorage, AK)
- …(ICS). This includes training exercises as part of the AHD's Crisis Health Action Team ( CHAT ) and municipal Emergency Operations Center (EOC). In the case of a ... ADVANCED NURSE PRACTITIONER ( Senior Public Health Nurse) - Range 17 /...Satisfactory background clearance to access the Highland Mountain Correctional Center within 30 days of hire. Additional Important Information… more
- City and County of San Francisco (San Francisco, CA)
- …SFPUC Microsoft Teams Unified Communications Under general direction, the 1043 Senior IS Engineer will support, implement, manage, troubleshoot, and maintain the ... and service monitoring technologies. Will work closely with other Senior and Principal engineers and be responsible for the...System + Meetings & Audio Conferencing + Messaging Apps ( Chat /Channels) + Teams Security & Compliance + AudioCodes VoIP… more
- Municipality of Anchorage (Anchorage, AK)
- …(ICS). This includes training exercises as part of the AHD's Crisis Health Action Team ( CHAT ) and municipal Emergency Operations Center (EOC). In the case of a ... APPLICATION DATABASE PROGRAMMER ( Senior Administrative Officer) - Range 15 / AMEA...command organization and show the name, signature, title and contact information for the signer providing the statement of… more
- Municipality of Anchorage (Anchorage, AK)
- SENIOR OFFICE ASSOCIATE - Range 10 / AMEA Print...as part of the AHD's Crisis Health Action Team ( CHAT ) and municipal Emergency Operations Center (EOC). In ... (https://www.governmentjobs.com/careers/moa/jobs/newprint/4403970) Apply SENIOR OFFICE ASSOCIATE - Range 10 / AMEA Salary $42,556.80 - $54,142.40 Annually Location… more