- Hired by Matrix (Columbus, OH)
- …so, our client is hiring a Service Desk Agent ! What You'll Do: The Service Desk Agent is the first point of contact for the users who call our IT Service ... Desk. Providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a… more
- WSFS Bank (Newark, DE)
- …Service(R) is more than part of our name, it's our mission and our purposeThe Contact Center Customer Service Agent is responsible for delivering superior ... identify solutions and issue resolutions at the first touchThis position requires the Contact Center Customer Service Agent to act as a customer advocate by… more
- Viva USA, Inc. (Phoenix, AZ)
- Title: IT Call Center Agent - Onsite Description: The client is seeking an Information Technology (IT) Call Center Agent to provide support for internal ... customers. This position will report to a high-volume call center environment as the initial point of contact... center environment as the initial point of contact and representative for IT. POSITION SUMMARY: The candidate… more
- Percepta (Melbourne, FL)
- …sales experience in luxury brands - required*3 years of experience in contact center environment - required*Experience in automotive industry, hospitality and/or ... service across each market we support. As a Pre-Sales Agent & Concierge in Melbourne, FL, you'll be a...6pm Monday-Friday. (EST)About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a… more
- Yakima Valley Farm Workers Clinic (Cowiche, WA)
- Join our team as a Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a ... paid holidays, and much more! As a Pharmacy Call Center Agent , your tasks will include: Managing...Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at @yvfwc.orgto learn more about this… more
- Stellantis Financial (Houston, TX)
- …mission which is enhancing our customer's experience. Position Summary: Our Customer Contact Analyst/WFM is responsible for managing the Dialer system and Workforce ... and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and Responsibilities… more
- Yakima Valley Farm Workers Clinic (Cowiche, WA)
- …teams. Measures performance with key metrics such as number of calls per Call Center Agent , queue time, call abandonment %, dropped calls, and customer service ... Join our team as a Service Center Supervisor in Yakima, WA, and be part...mission celebrates diversity. We are committed to equal opportunity employment. Contact us at @yvfwc.orgto learn more about this… more
- Percepta (Melbourne, FL)
- …supervisory experience*3 - 5 years customer service experience, preferable in a contact center operations environment*Experience in coaching others and improving ... leadership and performance of Customer Care agents in the Customer Relationship Center (CRC). The Team Leader directs, supervises, evaluates, and coaches their… more
- Tech Providers Inc (Overland Park, KS)
- …willingness to develop/learn.This role on our Human Resources (HR) Support Center is responsible for supporting employees, contingent labor, retirees, and potential ... of this team serve as the first point of contact regarding program administration needs across a variety of...case management and telephony tools.- Serve as a front-line agent for all HR inquiries, providing appropriate routing to… more
- Percepta (Houston, TX)
- …in managing and coaching others and improving performance. Through understanding of contact center technologies, customer tracking systems, and their respective ... Business Partner quality initiatives, systems and policies. *Support all Percepta Call- Center policies and procedures. *Attend and participate in team meetings and… more
- Fidelity TalentSource LLC (Westlake, TX)
- …others at all levels of the organization Continuous improvement approach Change agent capable of mentoring agile practices to teams and individuals from various ... customer service, to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's supportive and… more
- Percepta (Houston, TX)
- …or bachelor's degree preferredTwo (2) years of experience in a Customer Relations Contact Center or hospitality industryExperience in a luxury field (hospitality ... relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolutionAct as a resource of all product knowledge and… more
- Fidelity TalentSource LLC (Boston, MA)
- Job Description:The Risk Assessment and Testing Center of Excellence (CoE) is seeking a hardworking and driven professional to join the team! \u00A0You will help ... in a dynamic and ever-evolving environment\u00A0Proven success as a change agent for organizational transformation efforts\u00A0You have an investor mindset and… more
- Liberty Mutual Insurance (Vancouver, WA)
- …appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our ... USD $55000.00 - $75000.00 Job Category: Sales - Inside/Call Center Pay Philosophy The typical starting salary range for...plan for the role. Description Our Remote Inside Sales Agent position is offered in the state of Washington.… more
- West Technology Group, LLC (Atlanta, GA)
- …outcomes leveraging digital messaging, personalized and predictive self-service and cloud contact center infrastructure solutions.As Senior Sales Executive, you ... US. Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates… more
- Christus Health (San Antonio, TX)
- …care from diagnostics to open heart surgery, vascular lab, sleep center , emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, ... and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program… more
- Liberty Mutual Insurance (Bountiful, UT)
- …appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 ... USD $55000.00 - $75000.00 Job Category: Sales - Inside/Call Center Pay Philosophy The typical starting salary range for...on day one. As an Inside Sales Licensed Insurance Agent you will be handling inbound calls or leads,… more
- Yakima Valley Farm Workers Clinic (Woodburn, OR)
- Join our team as a Service Care Coordinator at Salud Medical Center in Woodburn, Oregon! We believe we are more than a job at Yakima Valley Farm Workers Clinic. ... data system. Responds to basic questions from patients. Provides follow-up contact with patients regarding service and referrals recommended. Encourages client… more
- Healthfirst (NY)
- …meet our business demands. We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class . Before we proceed further, we ... As the Contact Center Service Agent , you will be the frontline of our operations, ensuring member satisfaction through effective communication, problem… more
- Healthfirst (NY)
- …requiring additional intervention. We are now taking applications for our upcoming Summer Contact Center Agent Class!**This position is eligible for remote ... The Operations Contact Center Service Agent is responsible for assisting members & providers with issues and inquiries about our members and their insurance,… more
