- Sanofi Group (Annapolis, MD)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley Del ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible for engaging...consistently deliver product goals. CEMs will act as an " account orchestrator" to provide a more cohesive customer… more
- SHI (Annapolis, MD)
- …on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and ... (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts . Critical to success in the position will be the development… more
- Trellix (Annapolis, MD)
- …dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix ... **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The...maintain highly valuable and outcome-based relationships with a diverse customer account base** + **University degree or… more
- Trellix (Annapolis, MD)
- …to build and maintain highly valuable and outcome-based relationships with a diverse customer account base + University degree or equivalent experience Company ... **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job...the Trellix's growth and success. + As the lead customer liaison for strategic accounts , you will… more
- Amazon (Annapolis Junction, MD)
- …workload in progress. * Meet regularly with Amazon business leaders (such as customer account teams, hardware and software engineering leaders, and technical ... Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast...the majority of your time driving initiatives with the account teams and customers. This role will be responsible… more
- DealerOn, Inc. (Rockville, MD)
- …provide our customers. This is a remote, mid-level position. Essential Functions: + Manage customer accounts that compile of Ford, Lincoln, GM, groups, etc. + ... Job Description: The Customer Success Manager II (CSM II)...needs + Prioritize, triage, and communicate resolution on escalated customer issues and requests + Manage multiple accounts… more
- Cengage Group (Baltimore, MD)
- …by actively leading customer relationships. The Customer Success Manager delivers high levels of account services through building and maintaining ... timelines. + Work with sales, training, and marketing to develop post-sale, account -level customer success strategies pursuing customer advocacy and the… more
- Wolters Kluwer (Annapolis, MD)
- …plan related issues or questions + Complete executive planning sessions for assigned customer accounts under the direction of, and in collaboration with, senior ... managed. You will also work directly with appropriate Sales Account Managers to ensure that customer needs...their growth and development. You will report to the Manager , Customer Success. The territory will be… more
- Wolters Kluwer (Annapolis, MD)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager is ... Manager will be the main contact for the customer and internal partners during onboarding. They are responsible...of project management experience plus 1-2 years of consultative customer service or account management experience. **Preferred… more
- Cornerstone onDemand (Baltimore, MD)
- …maintain high customer satisfaction. + Own management of dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences. + ... **Job Title: Senior Manager , Global Customer Support** **Job Description:** The Senior Manager , Global Customer Support will have a passion for… more
- Compass Group, North America (Beltsville, MD)
- Canteen Position Title: MANAGER , CUSTOMER SERVICE-OCS Salary: $65,000-$85,000/annually Other Forms of Compensation: Bonus Eligible Growth. Opportunity. ... our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …the management of accounts and authorized distributors, if assigned. The Manager of Strategic Customer Development will work with the Director Strategic ... plans for key accounts in their respective areas with the key account team. The incumbent is responsible for driving revenue and units sold per territory… more
- Marriott (Bethesda, MD)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- The Cigna Group (Baltimore, MD)
- …The key responsibilities of this role include: + Development of Medicare Advantage customer communication strategy that accounts for customer insights and ... Leads the development of customer onboarding and marketing plans for the Medicare... onboarding and marketing plans for the Medicare Advantage customer journey. Communication plans will be multi-modal to include… more
- Extra Space Storage (Annapolis, MD)
- …Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, Front ... As a **Store Manager ** , you will have the opportunity to...options with up to a $1k annual Health Savings Account employer contribution + EXTRAHealthy Wellness Program with rewards… more
- Cengage Group (Baltimore, MD)
- …learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . Our **District Field Sales Manager ** will oversee a team of 7-9 Account ... talent + Recruit and hire "best in class", field-based Account Executives and Customer Success Managers to...Region's sales success and digital growth + Appropriately deploy Customer Success Manager to provide pre-sales support… more
- Deloitte (Baltimore, MD)
- Microsoft Dynamics 365 Field Service Senior Manager Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding ... competitive fabric of entire industries. That's the power of driving disruption. That's Customer & Marketing. Work You'll Do A Microsoft Dynamics 365 Field Service… more
- Cardinal Health (Annapolis, MD)
- …accounts . Escalates client issues and concerns to commercial team members and the Customer Service Manager as appropriate. + Meets regularly with the ... patient data into APS Center Software to establish new accounts , completing orders, and forwarding orders to appropriate queues....Customer Service Manager to discuss team performance and people management considerations.… more
- Ryder System (Annapolis, MD)
- …is responsible for managing customer satisfaction for a specifically assigned customer (s). The ** Account Manager ** will develop, maintain and manage ... processes that add value to the client. A successful Account Manager will search for, communicate and...to drive out costs and add value to the customer , as well as prepare for annual account… more
- Integra LifeSciences (Columbia, MD)
- …relationship building, new account targeting, extensive product knowledge and exceptional customer service. The Account Manager will call on multiple ... will work across Integra functional areas to ensure customer satisfaction. The Account Manager ...are met. + Develop new business with customers and accounts previously not sold to + Attain monthly and… more