- Hackensack Meridian Health (Neptune, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to PAC ... week** **Responsibilities** A day in the life of a ** Contact Center , Team Lead ** at...equivalent programs. + Minimum of 2 years previous call center experience in a customer service environment… more
- Chick-fil-A (Atlanta, GA)
- …alignment with business partner roadmaps. + Gather requirements and create documentation for contact center technology solutions. + Lead internal teams and ... Overview A Technical Program Lead in the Digital Transformation and Technology (DTT)...for technical leadership of the solutions that support our contact center operations, including but not limited… more
- Sprinklr (IL)
- …Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Sprinklr is looking for a Contact Center Sr Solutions Consultant who will partner ... and meticulous approach to preparation and execution + Experience with Cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow… more
- Deloitte (Sacramento, CA)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our ... Customer & Marketing Offering Portfolio integrates the differentiated ...costs, and enhance overall operational performance. Team Leadership: + Lead a team of professionals responsible for executing maintenance… more
- Seattle Art Museum (Seattle, WA)
- …Time on-site (Sunday through Thursday) COMPENSATION: $19.97-22.07 hourly DOE ESSENTIAL FUNCTIONS: Customer Service Center Lead Responsibilities: + Maintain a ... CUSTOMER SERVICE CENTER MEMBERSHIP LEAD...or military status, or any other protected class. Please contact the Human Resources Department at ### or ###@seattleartmuseum.org… more
- BayCare Health System (Clearwater, FL)
- …on a foundation of trust, dignity, respect, responsibility and clinical excellence. **Summary:** The Customer Service Center - Team Lead is a senior level ... procedures and policies. Assists with issues to promote first contact resolution and is the first point of ...be working remotely?** Always Equal Opportunity Employer Veterans/Disabled **Position** Customer Service Center - Team Lead… more
- Gap Inc. (Groveport, OH)
- …**About the Role** In this role, you will be responsible for executing the Contact Center strategy for a multi-site and remote operation with responsibility for ... ensuring customer satisfaction globally across multiple brands and markets that...development is a top focus. **What You'll Do** Execute Contact Center strategy and initiatives through effective… more
- TTEC (Irvine, CA)
- …employment experience. As a ** Customer Service Representative - Retail or Contact Center ** working **onsite** in **Irvine, CA,** you'll be a part ... the Role** + 6 months or more of call center experience + High school diploma or equivalent +...Lead . You'll contribute to the success of the customer experience and the overall success of the team.… more
- Gap Inc. (Groveport, OH)
- …the Role** As a Banana Republic Customer Care Product Advisor in our Contact Center , you will work with an energizing, fast-paced team focused on providing ... exceptional customer service to our worldwide customers. You will help...the product and styling expert always delivering an exceptional customer experience. You will be an agile solution seeker… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- TEKsystems (Boston, MA)
- …shift ( between 2pm-11) and Sunday-Thursday ( between 2pm-11pm). Must have call center lead /supervisory experience. eLooking for some strong candidates who can ... Description: Top Must Haves: 1. Team Lead /Supervisor experience 2. Competitive Edge 3. Flexibility in...volume and staffing needs to meet departmental targets. Skills: Customer service, Call center , Data entry, Inbound… more
- University of Miami (Medley, FL)
- …and maximize contact center operations for their respective specialty areas. The Contact Center Manager will manage, lead , and inspire contact ... Connect has an exciting opportunity for a full-time Manager, Contact Center to work in Miami, FL....engaged with agents to consistently meet performance goals for customer satisfaction, quality, productivity, and key performance metrics or… more
- Mass Markets (Mesilla, NM)
- …have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, ... POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer… more
- Wells Fargo (St. Louis Park, MN)
- … Center Routing platform as we migrate to Cloud based contact center . **In this role, you will:** + Lead complex initiatives to provide technological ... **About this role:** Wells Fargo is seeking a Contact Center Routing Systems Analyst to...matter knowledge proficiency for technology initiatives + Define and lead detailed research on business and technology requests to… more
- University of Colorado (Aurora, CO)
- Fitness Center Front Desk Lead - 33207...a role model and ensure the highest level of customer service. + Train and manage a high-performing front ... Health and Wellness Center ** **Job Title: Fitness Center Front Desk Lead ** **Position #:** **00821248...a role model and ensure the highest level of customer service. + Train and manage a high-performing front… more
- Amgen (Washington, DC)
- …User Technologies. + Works with the Senior Manager, Collaboration Operations, Operations Voice Lead , Contact Center Architect and Managed Service Provider to ... alongside other innovative, driven professionals in this meaningful role. ** Contact Center IS Engineer** **Live** **What you...in the environment will not be impactful to call center operations. + Lead major incident management… more
- Mass Markets (Las Cruces, NM)
- …entry-level position located in Las Cruces, NM 88005. Prior contact center experience isn't required; candidates experienced in customer service industries ... resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ManTech (Warrenton, VA)
- …Support Center (LSC) - Lead ** ManTech is seeking a motivated, career and customer -oriented Location Support Center (LSC) Lead to lead a team of ... LSC Lead , you will be a working lead supporting the customer as an Enterprise...downtime procedures and is typically located within a call center . Collaborates with network services, software systems engineering and/or… more
- The Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... In the Access Center Lead Agent role within the...In the Access Center Lead Agent role within the FPA Access ...desk and office activity, or functions as point of contact in the Supervisor's absence. **Strength Through Diversity** The… more
- ManTech (Chantilly, VA)
- …Support Center (LSC) Lead :** ManTech is seeking a motivated, career and customer -oriented Location Support Center (LSC) Lead to lead a team ... responsible for incident response, deskside service, and project management. As LSC Lead , you will use an ITIL-based process to streamline the ingestion, triage,… more