- Trane Technologies (Davidson, NC)
- … insights into strategies + Drive standard work and process excellence for the market & customer insights team + Lead a team who will also assist in managing ... the Americas. They will scale programs across BUs to ensure consistency in design , execution, analysis and communication of insights . With expertise in… more
- Lowe's (Mooresville, NC)
- The Customer Insights Sr. Analyst drives customer satisfaction by managing surveys, analyzing data, and presenting actionable insights to stakeholders. ... + Alongside the Sr. Manager, utilize best practices to design and construct surveys that effectively capture customer...in business, marketing or related field + 3+ years experience in market research or consumer insights … more
- Equitable (Charlotte, NC)
- Data Insights Analyst ( 2400005V ) **Primary Location** :...work based on customer needs + Demonstrated experience at driving data projects from design ... + Leverage various data sources across the Innovation & Design Office (IDO) and Equitable to identify NWOW opportunities,...- $110,000. Actual base salaries vary based on skills, experience , and geographical location. In addition to base pay,… more
- Newell Brands (Huntersville, NC)
- …-Deep curiosity of product development - Experience gathering the voice of the customer - generating user insights , translating insights into feature ... on a journey to accelerate brand growth by unlocking powerful consumer insights that generate disruptive and high incremental innovations. The Field Research… more
- Honeywell (Fort Mill, SC)
- …industries. Are you ready to help us make the future? As part of the User Experience Design team, you will become an important part of Honeywell's Experience ... implementation for product categories. + Develop and implement cohesive design strategies, incorporating research insights and business...year in an accredited Industrial Design , Product Design , User Experience Design , User… more
- Bank of America (Charlotte, NC)
- Principal Experience Designer - Bank of America Experience Design San Francisco, California;Seattle, Washington; Charlotte, North Carolina; Boston, ... to make a difference. Join us! Bank of America's Experience Design (XD) team creates world-class end-to-end...journey. + Benchmark existing product and service experiences, apply design expertise and heuristics and competitive insights … more
- Wells Fargo (Charlotte, NC)
- …with stakeholders and product partners to design research programs, to ensure customer insights are infused into our products and services throughout the ... for addressing them, including design thinking methodologies. + **Influence client experience and product strategy with research insights :** Become an expert… more
- TD Bank (Charlotte, NC)
- … preferred + Team management experience preferred **Key Accountabilities:** ** Customer ** + Manage teams of Business Insights & Analytics ... AMCB strategic priorities with an emphasis on driving analytics insights initiatives to provide value-adding tangible analytics. The Relationship...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Avanade Inc. (Charlotte, NC)
- …Process Analysis and Design * Contact/Call Center ISV solutions * Significant experience in CRM either in pre sales, customer solution development. A ... The ICOE D365 Customer Service Business Solutions Architect (BSA) will provide...on inside Avanade? Check out our blogs: [6] Avanade Insights - exchange ideas that drive tomorrow's innovation [7]… more
- Bristol Myers Squibb (Charlotte, NC)
- …meet the HCPs expectations, the MHAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent on-label ... Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) - by meeting HCP...available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback… more
- Bristol Myers Squibb (Charlotte, NC)
- …To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with ... BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP...available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback… more
- Bristol Myers Squibb (Charlotte, NC)
- …to prioritize accounts and develop strategies for key accounts. + - Ensure continues customer experience improvement + - Lead financial and program planning for ... - Ability to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility, analytical mindset).… more
- Wells Fargo (Charlotte, NC)
- …problem-solving** , and passion for detail. As a steadfast advocate for the customer experience , you'll address content gaps and influence improvements to ... **In this role, you will:** + Develop and execute customer experience solutions for online HR applications...**Required Qualifications:** + 4+ years of Graphic or Website Design experience , or equivalent demonstrated through one… more
- Deloitte (Charlotte, NC)
- …growing since 2002 with significant, continued growth on the horizon. Creative design , state-of-the-art technology, and your imagination merge here to create lasting ... manufacturing and all through connecting the supply to the customer . In today's world, we can't do that without...and using data and analytics to get our clients' insights in real-time, all the time. Many of our… more
- Lowe's (Mooresville, NC)
- …signals like customer segments, affinity** **etc.,** **and partnering with business Experience team & other Digital Engineering & Product teams to drive greater ... insights creating best-in-class digital platform and experience .**...**Lead your team of leaders and engineers as they design , implement, and support our products.** **Internal enterprise or… more
- Johns Hopkins University (Charlotte, NC)
- …Qualifications** + Bachelor's degree in related discipline. + Five years of design experience , including instructional, strategic,business, and product design ... Design , Instructional Technology, Education, Applied Anthropology, Demography, Ethnography, User Experience Design or Research, Program Design or related… more
- Bank of America (Charlotte, NC)
- …analysis and modeling to minimize loss exposure and negative impacts to the customer experience . Key responsibilities include utilizing a variety of systems such ... and product. The candidate will utilize established databases to provide performance insights to key stakeholders. The candidate will be tasked with analyzing and… more
- Wells Fargo (Charlotte, NC)
- …+ Knowledge of and experience with Business Intelligence tools to design /promote reporting and insights : eg, Business Objects for visual depiction of ... with data validation and quality monitoring pre/post data processing standards + Experience with aggregation, analysis and generating insights from structured… more
- Xylem (Charlotte, NC)
- …end customer segment. The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, ... Demonstrates thought leadership by presenting in industry seminars, webinars and customer facing meetings. **Education and Experience :** Required Qualifications:… more
- The Hartford (Charlotte, NC)
- …principals driving high level of automation and continuous improvement in internal customer experience . Preferred Qualifications: + AWS expertise: AWS Solution ... implementing and supporting secure, scalable, resilient and cost-effective data platforms + Experience with large-scale cloud and data platform design &… more